Chris Croft

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This is the best Udemy Customer Service Mastery: Delight Every Customer coupon code discount for 2025.

So if you’re interested in Chris Croft’s “Customer Service Mastery: Delight Every Customer” course, which will help you increase your Business skills, get your discount on this Udemy online course up above while it’s still available. (The coupon code will be instantly applied.)

Customer Service Mastery: Delight Every Customer review for 2025

In our review of this course, we try to help you answer all of your most important questions about Customer Service Mastery: Delight Every Customer as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.

Feel free to jump to whatever question you want answered the most.

Here’s what you’ll learn:

Why use CSMDEC as an abbreviation of the course name?

During our Customer Service Mastery: Delight Every Customer course review, you might sometimes see us refer to it as CSMDEC for the following 2 reasons:

1. We created the acronym by taking the first letter of every word (which was very ingenious and innovative, we know)
2. We’re lazy and CSMDEC is simpler and easier for reviewing purposes

The full course name is 48 characters long, including blanks, while CSMDEC is 6 characters long.

You do the math.

Okay, we’ll do the math. We’re saving 42 characters every time we use CSMDEC.

So, just a heads up that we’ll be using this abbreviation sometimes, so you’re not left scratching your head and wondering what the heck we’re talking about whenever we refer to CSMDEC throughout the remainder of this review.

Is the Customer Service Mastery: Delight Every Customer course for you?

To determine whether Chris Croft’s Udemy course is a good fit for you or not, ask yourself the following questions down below.

The more you answer “yes” to each question, the more likely it is that you’ll like this course.

Can you understand what Chris Croft’s course is about in 30 seconds or less?

Hopefully, you can easily grasp in 10 seconds or less what this online course is about simply by taking a look at the title that Chris Croft chose for the course, “Customer Service Mastery: Delight Every Customer”, as well as its subtitle: “Master Customer Service using this practical customer care course”.

This combo of title and subtitle should be enough to communicate the purpose of the training if Chris Croft is a good, clear communicator (which, of course, you want in a teacher).

In our opinion, if you still don’t know what CSMDEC is about after looking at these two things, then this is a red flag, and you might be better off not taking this class.

Among other things, it means Chris Croft hasn’t clearly and accurately conveyed what the course is about and might not be the best teacher for you.

For similar reasons, it’s important that you’re able to clearly understand what Customer Service Mastery: Delight Every Customer is all about from the first few lines of the course description.

So take just a few seconds to read the opening lines down below and see what you think of them. 

Opening lines of Chris Croft’s official description of CSMDEC

Customer Service: Delight Your Customers with Customer Care

Master Customer Service – delight your customers using great customer care and benefit from lifelong loyalty and referrals

…

(Read more about this course on the official course page.)

Does CSMDEC pass the 30 Seconds Test?

You can read a lot more about Customer Service Mastery: Delight Every Customer on the official course page on Udemy, but the point is this: are the title, subtitle, and just the first few lines of the description enough to help you understand what the course is about?

If so, Chris Croft has done a good job and can be considered more trustworthy and a good communicator, which are important qualities for any teacher.

And, if not, maybe you’re better off looking at other Business classes that are more clearly defined and more tailored to your specific interests.

Did Customer Service Mastery: Delight Every Customer appeal to you in 30 seconds or less?

Now that you’ve done the 30 Second Test with CSMDEC above, what is your gut reaction to this Business course with only the basic information of its title, subtitle, and the first few opening lines of its official course summary?

Did Chris Croft do a good job conveying its subject matter, and did it immediately get your attention and appeal to you?

If so, Chris Croft’s online course is certainly worth considering some more.

But if not, perhaps it’s in your best interest to consider some other Business courses instead, because clear communication and being able to hook and maintain your interest are two very important qualities for your online learning success.

Does Chris Croft sound like a course instructor you’d like to learn from?

You’ve already learned how to use The 30 Second Test to make a quick evaluation of whether the CSMDEC course is worth taking.

We have a similar 15 Second Bio Test where you read only the first few lines of an instructor’s background — in this case, Chris Croft’s background — and then you make a quick, snap judgment as to whether you think the instructor would be ideal for you.

There is no right or wrong answer. It’s just about going with your gut instinct. What might appeal to one potential student might alienate another, and vice versa.

(FYI, all Udemy instructors, including Chris Croft, have a Udemy profile on their course page, so you can easily check for a bio and background on the Udemy website that way. We’re only including the first few lines of the bio down below for The 15 Second Bio Test).

Opening lines from Chris Croft’s Udemy bio

Chris Croft is one of the UK’s leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people and enjoys a 94% rate of repeat business. Chris is also a successful author, with his first book ‘Time Management’ published in 1996 to wide acclaim and has since been followed by fourteen others. His tip of the month email goes out regularly to over 10,000 people. Chris is passionate about practical and fun education with courses that are memorable, entertaining and immediately actionable.

What did you think about Chris Croft after reading just the first few lines of the bio above?

After reading just the first few lines about Chris Croft, did it make you more or less interested in taking the CSMDEC course?

And did it make you feel like Chris Croft was more or less credible and qualified to teach Customer Service Mastery: Delight Every Customer?

Finally, overall, did you feel like you’d receive the proper training from the instructor of this Business course?

As always, we encourage you to listen to your gut instinct, which is different for every student.

Are the CSMDEC lessons clear, specific, and organized well?

Part of the (good) problem with Udemy’s online courses, such as the Customer Service Mastery: Delight Every Customer course, is that the instructors are constantly updating them, including adding and renaming lessons.

So it makes no sense whatsoever for us to list out all the modules and lessons in the CSMDEC course here, because you can just as easily go to the Udemy course page and get all the up to date course structure as of right now.

We do, however, have some tips about reviewing Chris Croft’s course structure, so that you can get a better sense of whether this program is worth your time or not.

In a nutshell, you want to scan the the titles of the different sections and lessons of the course, and verify that they are clearly relevant to the course’s name, Customer Service Mastery: Delight Every Customer, as well as the course’s subtitle, Master Customer Service using this practical customer care course.

If the section names and lessons are clear, specific, and relevant, then it’s a good sign that CSMDEC is potentially a good, useful course for you, and you can have more confidence in Chris Croft’s teaching abilities and lesson planning.

On the other hand, if the module names are confusing, vague, or irrelevant, then this is a red flag, which might indicate that the program is worth skipping.

Have you taken some free lessons from Chris Croft that you enjoyed?

Have you already learned something from Chris Croft that you valued or enjoyed?

For example, does the Customer Service Mastery: Delight Every Customer training have some free lessons that you can try? (Almost all Udemy instructors will give you at least one or two lessons for free to help you make a better, more informed decision before enrolling in their course.)

But if you weren’t able to get any CSMDEC lessons for free, have you perhaps watched a YouTube video by Chris Croft, or perhaps come across this instructor’s thoughts on Quora, Facebook, LinkedIn, Github, Reddit, or some other platform?

Or have you perhaps even taken one of Chris Croft’s free courses or free webinars? (Many online teachers offer these freebies, which is a great way to get to know them and evaluate their teaching methods before buying one of their courses.)

In any case, the more familiar you are with Chris Croft’s teaching methods, and the more you enjoy them, the more likely it is that Customer Service Mastery: Delight Every Customer will be a good fit for you.

(P.S.: We strongly encourage you to seek out some free instruction from Chris Croft before purchasing this course, since it’s one of the best ways to determine whether CSMDEC will be helpful for you.)

Are “Customer Service Mastery: Delight Every Customer” reviews generally positive?

On the bottom of the CSMDEC page, you can read student reviews of the class.

Prior to September 09, 2025, there were 12,175 students enrolled, 5,592 reviews / ratings, and it was overall rated 4.5 out of 5.

Obviously, the more highly other students rate CSMDEC the better, but no matter what, keep an open mind when reading the reviews, since you might still like a course a great deal that other students dislike.

After all, everyone’s got their own opinion.

We recommend that you spend only a couple minutes scanning the CSMDEC reviews to get an overall sense of them. You don’t have to read each one!

Is Chris Croft responsive to student questions in the CSMDEC training?

You can see what other students have to say about this in their CSMDEC reviews.

But, our simple all time favorite way of gauging an instructor’s responsiveness is to simply email the instructor and see if or how they respond.

In this case, Udemy has a messaging system for students / anyone who has an account, and you can send Chris Croft a message through this system quite easily, even if you haven’t bought CSMDEC yet.

For example, you could say, “Hi, and I came across CSMDEC while looking at Business courses on Udemy. If I enroll in your training, would you mind if I asked you any questions along the way?”

If you use this approach, the response (or lack of response) from the professor will tell you everything.

Obviously, the quicker the response the better!

Are you comfortable going through the lessons in Customer Service Mastery: Delight Every Customer on your own, online?

This is a big one, because Customer Service Mastery: Delight Every Customer is an online course as opposed to a course that you physically take in a classroom.

Of course, you will need a good internet connection to have access to the course material and lessons, but beyond that, you also have to be comfortable being self motivated to some degree, being on your own, and not having any physical interaction with any of the other students taking Customer Service Mastery: Delight Every Customer.

Yes, you will be able to interact with the students and the teacher, Chris Croft, online, but it’s a different kind of experience than what you’d get if you were interacting with them in person.

This is not a big deal to most people, but it might be something for you to consider if you feel like you do better taking classes in person rather than learning online.

Do the pros / benefits of CSMDEC make it worth your time?

Ideally, if you’ve gone through the evaluation steps above, you have a list of positive things about the Customer Service Mastery: Delight Every Customer training that looks something like this:

• The purpose of CSMDEC can be clearly grasped and understood, and its lesson structure is clear, specific, and well organized
• Chris Croft is well qualified to teach this subject matter, has good teaching abilities, and is responsive to student questions
• Other CSMDEC students have great things to say about the program

Other benefits include:

• You get to go through CSMDEC at your own pace
• You join a community of 12,175 other students taking the course
• You get lifetime access to the training
• All updates to the training are free
• You have a 30 day money back guarantee

Even if there are some things that you don’t like about the program, so what?

The question is simply this: do you think that CSMDEC would be worth your time, even if there are some things that could be better about it?

Can you comfortably afford CSMDEC?

Can you comfortably afford the cost of Customer Service Mastery: Delight Every Customer?

This is an important question to answer, because even if you think CSMDEC sounds like the greatest online class in the world, it’s still not worth taking if you can’t comfortably afford it!

Before September 09, 2025, the price was $15.99 before any Udemy discount, and you were able to pay with a credit card.

Keep in mind that this is a Udemy online course, and there’s a great chance that you can get a solid discount on CSMDEC with Udemy coupons / promo codes, especially with the strategies we provide for helping you find the best, most popular coupons available.

We’ll cover that in greater detail in the next section, because at the end of the day, its important that you can learn whatever you want to learn without getting into a lot of credit card debt.

How can you maximize your discount on Customer Service Mastery: Delight Every Customer?

By far, the easiest way to get the best and biggest discount on this course is to use the Customer Service Mastery: Delight Every Customer discount code link at the top of this page.

It will instantly give you the best coupon code we could find for Chris Croft’s online training.

We don’t believe there’s a bigger discount than the one we provided, but if for some reason you’d like to try find one, you can use the methods below to hunt for the best CSMDEC course coupons and promo codes you can find.

FYI, the methods below will help you not just with getting CSMDEC for a better price, but also with any other Chris Croft Udemy course that you’d like to get for cheaper.

How can Google help you get a CSMDEC discount?

To use this method, do a Google search for the CSMDEC training, but in your search query, be sure to add words like coupon code, promo code, deal, sale, discount, and Udemy.

For example, you might do a search for “Udemy Customer Service Mastery: Delight Every Customer promo code” or “Customer Service Mastery: Delight Every Customer udemy coupon codes” and see what turns up.

Similarly, you can use the same combination of search terms with Chris Croft’s name and see what happens.

For example, you might do a Google search for “Chris Croft Udemy coupons” or “Chris Croft course coupon codes” and see if that helps you.

However, in general, it’s far more powerful to do a search for deals and coupon codes with the actual training’s name, than with the instructor’s name.

So in this case, for example, prioritize searches for “Customer Service Mastery: Delight Every Customer coupons” rather than “Chris Croft coupons”.

How can a Udemy sale get you CSMDEC for cheaper?

Every once in while, Udemy will do a sitewide sale where they offer all (or almost all) their courses at a discounted price. For example, one of the best sales is where every course is only $10 or $9.99.

So, if you’re interested in saving as much money as possible, you could wait and see if you can get CSMDEC for this cheaper Udemy sale price one day.

The problem is that these sales only occur sporadically, so you might be waiting for a while. Also, if Chris Croft decides not to participate in the site wide sale, then you won’t get a discount on CSMDEC, even though you could get a great discount on almost any other class at Udemy!

To understand this, think of there as being two different coupon categories for the CSMDEC course. Category one is an official Udemy coupon (which instructors can opt out of), while category two is a coupon offered directly by the instructor.

At the end of the day, it doesn’t matter what kind of a coupon tag you’re dealing with (for example, “officially from Udemy” or “officially from the instructor”), as long as long as as you’re dealing with active coupons that get you a better price.

How can you get a CSMDEC discount from Chris Croft?

If you’re really serious about getting “Customer Service Mastery: Delight Every Customer” for the cheapest price possible, then perhaps one of the most powerful things you can do is get a coupon code straight from Chris Croft, instead of waiting for a Udemy sale.

To do this, you can use either the direct approach or an indirect approach to try to get your discount.

With the direct approach, the big idea is to simply get Chris Croft’s contact info in some way or another (whether it’s email, or Twitter, or whatever else).

Then you send a message saying something like “I’m interested in enrolling in Customer Service Mastery: Delight Every Customer. Do you happen to currently have an active coupon code for it that I could use?” (And then, hopefully, you’ll get a reply with your discount code.)

On the other hand, with the indirect approach, you join Chris Croft’s mailing list, if you can find it, and then you hope that at some time CSMDEC will be promoted to you at a discount.

By far, the more powerful approach is the direct approach, because it tends to get results faster. But you can experiment with the indirect approach and see if it works for you.

Can you get CSMDEC for free?

Of course, the best possible price for the CSMDEC training is free! As in, you pay no money whatsoever.

And guess what? Sometimes Udemy instructors provide coupon codes that enable students to take their courses for free. So, perhaps it’s possible that Chris Croft has done this.

Basically, if you’re trying to get this program for free, you will want to search for the course’s name along with other words like free coupon, or 100 off coupon.

For example, you might do a google search for “Customer Service Mastery: Delight Every Customer free coupon” or “Customer Service Mastery: Delight Every Customer 100 off coupon” and see what happens.

But keep this in mind: often, Udemy teachers will offer a free coupon for their course when it first opens to get some publicity and reviews. And then, after a few days, they’ll make the coupon expired.

So even Chris Croft has offered free coupons for CSMDEC in the past, the odds are likely they will all be currently expired. This is a common pattern that we have found.

What about a CSMDEC free download?

It’s important to understand that there’s a difference between getting full access to the CSMDEC training for free legally with a free coupon code vs. finding a way to download CSMDEC illegally.

If you really want to go the download route, you can do a google search for something like “Customer Service Mastery: Delight Every Customer download”.

And if that doesn’t get you the results you want, you can add the word “free” to your search.

For example, perhaps you could do a google search for “Customer Service Mastery: Delight Every Customer free download”.

However, even if you get some results from these searches, we do not recommend that you take this course of action.

First of all, there are some shady sites out there that could be trying to infect your computer.

Second, Chris Croft created this course and deserves monetary compensation for it.

And third, if you go the free download route, you’ll be missing out on a lot of value, because you won’t be able to ask the instructor questions or interact with the other 12,175 students enrolled in the program.

Can you get a refund on Customer Service Mastery: Delight Every Customer if you don’t like it?

Let’s say that you used our tips above, and you were able to buy the CSMDEC training at a fantastic discounted price. So at this point, you’re super excited.

Then, you actually dive into Chris Croft’s course, and you discover that it just isn’t for you for whatever reason.

And now you’re super bummed, because you feel like it wasn’t money well spent.

Well, guess what?

Udemy offers a rock solid 30 day money back guarantee on all their courses, so you can get a refund on CSMDEC no matter what. And this means there is absolutely no risk.

Indeed, even if you left a super negative, critical review on the CSMDEC training, and then asked for your money back, you’d get a refund. For better or worse, there’s nothing Chris Croft could do about it, since it is simply Udemy policy.

To sum it up: yes, you can get a full refund, so at the end of the day, don’t worry about the possibility of purchasing CSMDEC and not liking it, since you can always get your money back.

What is OCP’s overall rating of Customer Service Mastery: Delight Every Customer?

During this CSMDEC review, you’ve learned about some of the unusual ways we like to evaluate courses, such as with The 30 Second Test and The 15 Second Bio Test.

So our overall review process is perhaps a little unusual and different from other reviews out there. Keep this in mind when you consider the overall rating / score that we have given this course.

Anyway, after taking a look at the CSMDEC training, the instructor, Chris Croft, and reading what other students have said about this program, we give it an overall rating of 4.6 out of 5.

Ultimately, though, what matters most is what you would rate it based on the same criteria.

What are some potential alternatives to Customer Service Mastery: Delight Every Customer?

If you like this course, you might also be interested in:

1. UIPath RPA Tutorial – Zero To Advanced RPA UIPath Developer

Start your RPA Journey from Zero to Hero with UIPath

Taught by Shahansha Shaik

2. Finance 101: Financial Skills for the Real World

Understand and Learn How to Apply the Core Principles of Finance In a Couple of Hours

Taught by 365 Careers

3. Excel, Fin Analysis, Valuation and Financial Modeling 2019

Learn Excel for Finance, Financial Analysis, DCF and Relative Valuation and Financial Modeling from scratch.

Taught by Institute of Investment Banking

4. An Introduction to Reliability Engineering

A Study of Why Things Fail and How to Measure and Improve their Useful Life

Taught by Ray Harkins

5. The Complete Google Ads Masterclass (Former Google AdWords)

Learn Google Ads (Former Google AdWords) to Get More Traffic, Leads & Sales to Grow Your Business & Career.

Taught by Robin & Jesper

TLDR: Just the quick facts about CSMDEC

Okay, if all of this was Too Long Didn’t Read for you, here is the Cliff’s Notes version of what CSMDEC’s online training is all about:

CSMDEC coupon & course info

Course Name: Customer Service Mastery: Delight Every Customer

Subtitle: Master Customer Service using this practical customer care course

Instructor: Taught by Chris Croft

Category: Business

Subcategory: Sales

Provided by: Udemy

Price: $15.99 (before discount)

Free coupon code: Get Udemy coupon code discount at top of page (no charge for coupon, especially since we are compensated for referrals via affiliate marketing)

CSMDEC review info & popularity

Prior to September 09, 2025…

Students: 12,175 students enrolled

Ratings: 5,592 reviews

Rank: ranked #1705 in Udemy Business Courses

Rankings tip: rankings change all the time, so even if Customer Service Mastery: Delight Every Customer is a bestseller or one of the top Udemy courses one year, it doesn’t mean it will be a top Udemy course the next year

CSMDEC final details

Languages: English

Skill level: All Levels

Lectures: 39 lectures lectures lessons

Duration: 2.5 total hours hours of video

What you get: Be flooded with ideas on how to delight customers

Target audience: Anyone managing a company or team (now or soon) – whether big or small

Requirements: Nothing – just a willingness to learn!

Access: Lifetime access

Peace of mind: 30 day money back guarantee

Availability: available online, as well as on iOS and Android

Download options: check course to see if you can download lessons

Get Discount

This is the best Udemy Sales Training: Practical Sales Techniques coupon code discount for 2025.

So if you’re interested in Chris Croft’s “Sales Training: Practical Sales Techniques” course, which will help you increase your Business skills, get your discount on this Udemy online course up above while it’s still available. (The coupon code will be instantly applied.)

Sales Training: Practical Sales Techniques review for 2025

In our review of this course, we try to help you answer all of your most important questions about Sales Training: Practical Sales Techniques as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.

Feel free to jump to whatever question you want answered the most.

Here’s what you’ll learn:

Why use STPST as an abbreviation of the course name?

During our Sales Training: Practical Sales Techniques course review, you might sometimes see us refer to it as STPST for the following 2 reasons:

1. We created the acronym by taking the first letter of every word (which was very ingenious and innovative, we know)
2. We’re lazy and STPST is simpler and easier for reviewing purposes

The full course name is 42 characters long, including blanks, while STPST is 5 characters long.

You do the math.

Okay, we’ll do the math. We’re saving 37 characters every time we use STPST.

So, just a heads up that we’ll be using this abbreviation sometimes, so you’re not left scratching your head and wondering what the heck we’re talking about whenever we refer to STPST throughout the remainder of this review.

Is the Sales Training: Practical Sales Techniques course for you?

To determine whether Chris Croft’s Udemy course is a good fit for you or not, ask yourself the following questions down below.

The more you answer “yes” to each question, the more likely it is that you’ll like this course.

Can you understand what Chris Croft’s course is about in 30 seconds or less?

Hopefully, you can easily grasp in 10 seconds or less what this online course is about simply by taking a look at the title that Chris Croft chose for the course, “Sales Training: Practical Sales Techniques”, as well as its subtitle: “Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!”.

This combo of title and subtitle should be enough to communicate the purpose of the training if Chris Croft is a good, clear communicator (which, of course, you want in a teacher).

In our opinion, if you still don’t know what STPST is about after looking at these two things, then this is a red flag, and you might be better off not taking this class.

Among other things, it means Chris Croft hasn’t clearly and accurately conveyed what the course is about and might not be the best teacher for you.

For similar reasons, it’s important that you’re able to clearly understand what Sales Training: Practical Sales Techniques is all about from the first few lines of the course description.

So take just a few seconds to read the opening lines down below and see what you think of them. 

Opening lines of Chris Croft’s official description of STPST

Sales is all about listening to people and prescribing a solution. In every job you’ll come across sales moments, whether you’re selling yourself in a job interview or selling products to customers – it’s an essential skill in all career paths. Sales needn’t be slimy, immoral, or complicated – it’s simply about getting the best solution for the customer so they are thrilled to buy from you.

With this course you can maximise your sales potential in just a few minutes – if you’re already working in sales, or looking for a lucrative and enjoyable future career, effective selling is a valuable skill that you definitely need to master.

Chris Croft is an international speaker and widely published author, who’s been teaching Sales skills to companies for over 20 years. He’s taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life changing skills for home and work.

(Read more about this course on the official course page.)

Does STPST pass the 30 Seconds Test?

You can read a lot more about Sales Training: Practical Sales Techniques on the official course page on Udemy, but the point is this: are the title, subtitle, and just the first few lines of the description enough to help you understand what the course is about?

If so, Chris Croft has done a good job and can be considered more trustworthy and a good communicator, which are important qualities for any teacher.

And, if not, maybe you’re better off looking at other Business classes that are more clearly defined and more tailored to your specific interests.

Did Sales Training: Practical Sales Techniques appeal to you in 30 seconds or less?

Now that you’ve done the 30 Second Test with STPST above, what is your gut reaction to this Business course with only the basic information of its title, subtitle, and the first few opening lines of its official course summary?

Did Chris Croft do a good job conveying its subject matter, and did it immediately get your attention and appeal to you?

If so, Chris Croft’s online course is certainly worth considering some more.

But if not, perhaps it’s in your best interest to consider some other Business courses instead, because clear communication and being able to hook and maintain your interest are two very important qualities for your online learning success.

Does Chris Croft sound like a course instructor you’d like to learn from?

You’ve already learned how to use The 30 Second Test to make a quick evaluation of whether the STPST course is worth taking.

We have a similar 15 Second Bio Test where you read only the first few lines of an instructor’s background — in this case, Chris Croft’s background — and then you make a quick, snap judgment as to whether you think the instructor would be ideal for you.

There is no right or wrong answer. It’s just about going with your gut instinct. What might appeal to one potential student might alienate another, and vice versa.

(FYI, all Udemy instructors, including Chris Croft, have a Udemy profile on their course page, so you can easily check for a bio and background on the Udemy website that way. We’re only including the first few lines of the bio down below for The 15 Second Bio Test).

Opening lines from Chris Croft’s Udemy bio

Chris Croft is one of the UK’s leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people and enjoys a 94% rate of repeat business. Chris is also a successful author, with his first book ‘Time Management’ published in 1996 to wide acclaim and has since been followed by fourteen others. His tip of the month email goes out regularly to over 10,000 people. Chris is passionate about practical and fun education with courses that are memorable, entertaining and immediately actionable.

(Learn more about this instructor on the official course page.)

What did you think about Chris Croft after reading just the first few lines of the bio above?

After reading just the first few lines about Chris Croft, did it make you more or less interested in taking the STPST course?

And did it make you feel like Chris Croft was more or less credible and qualified to teach Sales Training: Practical Sales Techniques?

Finally, overall, did you feel like you’d receive the proper training from the instructor of this Business course?

As always, we encourage you to listen to your gut instinct, which is different for every student.

Are the STPST lessons clear, specific, and organized well?

Part of the (good) problem with Udemy’s online courses, such as the Sales Training: Practical Sales Techniques course, is that the instructors are constantly updating them, including adding and renaming lessons.

So it makes no sense whatsoever for us to list out all the modules and lessons in the STPST course here, because you can just as easily go to the Udemy course page and get all the up to date course structure as of right now.

We do, however, have some tips about reviewing Chris Croft’s course structure, so that you can get a better sense of whether this program is worth your time or not.

In a nutshell, you want to scan the the titles of the different sections and lessons of the course, and verify that they are clearly relevant to the course’s name, Sales Training: Practical Sales Techniques, as well as the course’s subtitle, Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!.

If the section names and lessons are clear, specific, and relevant, then it’s a good sign that STPST is potentially a good, useful course for you, and you can have more confidence in Chris Croft’s teaching abilities and lesson planning.

On the other hand, if the module names are confusing, vague, or irrelevant, then this is a red flag, which might indicate that the program is worth skipping.

Have you taken some free lessons from Chris Croft that you enjoyed?

Have you already learned something from Chris Croft that you valued or enjoyed?

For example, does the Sales Training: Practical Sales Techniques training have some free lessons that you can try? (Almost all Udemy instructors will give you at least one or two lessons for free to help you make a better, more informed decision before enrolling in their course.)

But if you weren’t able to get any STPST lessons for free, have you perhaps watched a YouTube video by Chris Croft, or perhaps come across this instructor’s thoughts on Quora, Facebook, LinkedIn, Github, Reddit, or some other platform?

Or have you perhaps even taken one of Chris Croft’s free courses or free webinars? (Many online teachers offer these freebies, which is a great way to get to know them and evaluate their teaching methods before buying one of their courses.)

In any case, the more familiar you are with Chris Croft’s teaching methods, and the more you enjoy them, the more likely it is that Sales Training: Practical Sales Techniques will be a good fit for you.

(P.S.: We strongly encourage you to seek out some free instruction from Chris Croft before purchasing this course, since it’s one of the best ways to determine whether STPST will be helpful for you.)

Are “Sales Training: Practical Sales Techniques” reviews generally positive?

On the bottom of the STPST page, you can read student reviews of the class.

Prior to September 09, 2025, there were 23,891 students enrolled, 11,422 reviews / ratings, and it was overall rated 4.6 out of 5.

Obviously, the more highly other students rate STPST the better, but no matter what, keep an open mind when reading the reviews, since you might still like a course a great deal that other students dislike.

After all, everyone’s got their own opinion.

We recommend that you spend only a couple minutes scanning the STPST reviews to get an overall sense of them. You don’t have to read each one!

Is Chris Croft responsive to student questions in the STPST training?

You can see what other students have to say about this in their STPST reviews.

But, our simple all time favorite way of gauging an instructor’s responsiveness is to simply email the instructor and see if or how they respond.

In this case, Udemy has a messaging system for students / anyone who has an account, and you can send Chris Croft a message through this system quite easily, even if you haven’t bought STPST yet.

For example, you could say, “Hi, and I came across STPST while looking at Business courses on Udemy. If I enroll in your training, would you mind if I asked you any questions along the way?”

If you use this approach, the response (or lack of response) from the professor will tell you everything.

Obviously, the quicker the response the better!

Are you comfortable going through the lessons in Sales Training: Practical Sales Techniques on your own, online?

This is a big one, because Sales Training: Practical Sales Techniques is an online course as opposed to a course that you physically take in a classroom.

Of course, you will need a good internet connection to have access to the course material and lessons, but beyond that, you also have to be comfortable being self motivated to some degree, being on your own, and not having any physical interaction with any of the other students taking Sales Training: Practical Sales Techniques.

Yes, you will be able to interact with the students and the teacher, Chris Croft, online, but it’s a different kind of experience than what you’d get if you were interacting with them in person.

This is not a big deal to most people, but it might be something for you to consider if you feel like you do better taking classes in person rather than learning online.

Do the pros / benefits of STPST make it worth your time?

Ideally, if you’ve gone through the evaluation steps above, you have a list of positive things about the Sales Training: Practical Sales Techniques training that looks something like this:

• The purpose of STPST can be clearly grasped and understood, and its lesson structure is clear, specific, and well organized
• Chris Croft is well qualified to teach this subject matter, has good teaching abilities, and is responsive to student questions
• Other STPST students have great things to say about the program

Other benefits include:

• You get to go through STPST at your own pace
• You join a community of 23,891 other students taking the course
• You get lifetime access to the training
• All updates to the training are free
• You have a 30 day money back guarantee

Even if there are some things that you don’t like about the program, so what?

The question is simply this: do you think that STPST would be worth your time, even if there are some things that could be better about it?

Can you comfortably afford STPST?

Can you comfortably afford the cost of Sales Training: Practical Sales Techniques?

This is an important question to answer, because even if you think STPST sounds like the greatest online class in the world, it’s still not worth taking if you can’t comfortably afford it!

Before September 09, 2025, the price was $18.99 before any Udemy discount, and you were able to pay with a credit card.

Keep in mind that this is a Udemy online course, and there’s a great chance that you can get a solid discount on STPST with Udemy coupons / promo codes, especially with the strategies we provide for helping you find the best, most popular coupons available.

We’ll cover that in greater detail in the next section, because at the end of the day, its important that you can learn whatever you want to learn without getting into a lot of credit card debt.

How can you maximize your discount on Sales Training: Practical Sales Techniques?

By far, the easiest way to get the best and biggest discount on this course is to use the Sales Training: Practical Sales Techniques discount code link at the top of this page.

It will instantly give you the best coupon code we could find for Chris Croft’s online training.

We don’t believe there’s a bigger discount than the one we provided, but if for some reason you’d like to try find one, you can use the methods below to hunt for the best STPST course coupons and promo codes you can find.

FYI, the methods below will help you not just with getting STPST for a better price, but also with any other Chris Croft Udemy course that you’d like to get for cheaper.

How can Google help you get a STPST discount?

To use this method, do a Google search for the STPST training, but in your search query, be sure to add words like coupon code, promo code, deal, sale, discount, and Udemy.

For example, you might do a search for “Udemy Sales Training: Practical Sales Techniques promo code” or “Sales Training: Practical Sales Techniques udemy coupon codes” and see what turns up.

Similarly, you can use the same combination of search terms with Chris Croft’s name and see what happens.

For example, you might do a Google search for “Chris Croft Udemy coupons” or “Chris Croft course coupon codes” and see if that helps you.

However, in general, it’s far more powerful to do a search for deals and coupon codes with the actual training’s name, than with the instructor’s name.

So in this case, for example, prioritize searches for “Sales Training: Practical Sales Techniques coupons” rather than “Chris Croft coupons”.

How can a Udemy sale get you STPST for cheaper?

Every once in while, Udemy will do a sitewide sale where they offer all (or almost all) their courses at a discounted price. For example, one of the best sales is where every course is only $10 or $9.99.

So, if you’re interested in saving as much money as possible, you could wait and see if you can get STPST for this cheaper Udemy sale price one day.

The problem is that these sales only occur sporadically, so you might be waiting for a while. Also, if Chris Croft decides not to participate in the site wide sale, then you won’t get a discount on STPST, even though you could get a great discount on almost any other class at Udemy!

To understand this, think of there as being two different coupon categories for the STPST course. Category one is an official Udemy coupon (which instructors can opt out of), while category two is a coupon offered directly by the instructor.

At the end of the day, it doesn’t matter what kind of a coupon tag you’re dealing with (for example, “officially from Udemy” or “officially from the instructor”), as long as long as as you’re dealing with active coupons that get you a better price.

How can you get a STPST discount from Chris Croft?

If you’re really serious about getting “Sales Training: Practical Sales Techniques” for the cheapest price possible, then perhaps one of the most powerful things you can do is get a coupon code straight from Chris Croft, instead of waiting for a Udemy sale.

To do this, you can use either the direct approach or an indirect approach to try to get your discount.

With the direct approach, the big idea is to simply get Chris Croft’s contact info in some way or another (whether it’s email, or Twitter, or whatever else).

Then you send a message saying something like “I’m interested in enrolling in Sales Training: Practical Sales Techniques. Do you happen to currently have an active coupon code for it that I could use?” (And then, hopefully, you’ll get a reply with your discount code.)

On the other hand, with the indirect approach, you join Chris Croft’s mailing list, if you can find it, and then you hope that at some time STPST will be promoted to you at a discount.

By far, the more powerful approach is the direct approach, because it tends to get results faster. But you can experiment with the indirect approach and see if it works for you.

Can you get STPST for free?

Of course, the best possible price for the STPST training is free! As in, you pay no money whatsoever.

And guess what? Sometimes Udemy instructors provide coupon codes that enable students to take their courses for free. So, perhaps it’s possible that Chris Croft has done this.

Basically, if you’re trying to get this program for free, you will want to search for the course’s name along with other words like free coupon, or 100 off coupon.

For example, you might do a google search for “Sales Training: Practical Sales Techniques free coupon” or “Sales Training: Practical Sales Techniques 100 off coupon” and see what happens.

But keep this in mind: often, Udemy teachers will offer a free coupon for their course when it first opens to get some publicity and reviews. And then, after a few days, they’ll make the coupon expired.

So even Chris Croft has offered free coupons for STPST in the past, the odds are likely they will all be currently expired. This is a common pattern that we have found.

What about a STPST free download?

It’s important to understand that there’s a difference between getting full access to the STPST training for free legally with a free coupon code vs. finding a way to download STPST illegally.

If you really want to go the download route, you can do a google search for something like “Sales Training: Practical Sales Techniques download”.

And if that doesn’t get you the results you want, you can add the word “free” to your search.

For example, perhaps you could do a google search for “Sales Training: Practical Sales Techniques free download”.

However, even if you get some results from these searches, we do not recommend that you take this course of action.

First of all, there are some shady sites out there that could be trying to infect your computer.

Second, Chris Croft created this course and deserves monetary compensation for it.

And third, if you go the free download route, you’ll be missing out on a lot of value, because you won’t be able to ask the instructor questions or interact with the other 23,891 students enrolled in the program.

Can you get a refund on Sales Training: Practical Sales Techniques if you don’t like it?

Let’s say that you used our tips above, and you were able to buy the STPST training at a fantastic discounted price. So at this point, you’re super excited.

Then, you actually dive into Chris Croft’s course, and you discover that it just isn’t for you for whatever reason.

And now you’re super bummed, because you feel like it wasn’t money well spent.

Well, guess what?

Udemy offers a rock solid 30 day money back guarantee on all their courses, so you can get a refund on STPST no matter what. And this means there is absolutely no risk.

Indeed, even if you left a super negative, critical review on the STPST training, and then asked for your money back, you’d get a refund. For better or worse, there’s nothing Chris Croft could do about it, since it is simply Udemy policy.

To sum it up: yes, you can get a full refund, so at the end of the day, don’t worry about the possibility of purchasing STPST and not liking it, since you can always get your money back.

What is OCP’s overall rating of Sales Training: Practical Sales Techniques?

During this STPST review, you’ve learned about some of the unusual ways we like to evaluate courses, such as with The 30 Second Test and The 15 Second Bio Test.

So our overall review process is perhaps a little unusual and different from other reviews out there. Keep this in mind when you consider the overall rating / score that we have given this course.

Anyway, after taking a look at the STPST training, the instructor, Chris Croft, and reading what other students have said about this program, we give it an overall rating of 4.7 out of 5.

Ultimately, though, what matters most is what you would rate it based on the same criteria.

What are some potential alternatives to Sales Training: Practical Sales Techniques?

If you like this course, you might also be interested in:

1. Microsoft Power BI – Up & Running With Power BI Desktop

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2. CAPM Exam Prep Seminar – PMBOK Guide, Sixth Edition

Pass the CAPM and Earn 25 Contact Hours to Qualify for the CAPM Exam

Taught by PMP, PMI-ACP, Project+, ITIL, PSM I, CTT+

3. Security Awareness Training

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Taught by Computer Science Professor, PhD, MSc, CISSP

4. How To Make A Great First Impression

Using eye contact, your smile, a handshake and your words to make a GREAT first impression.

Taught by ACE speaker hall of fame, BBC radio host, & author.

5. Leadership: Practical Leadership Skills

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Taught by Management Trainer, Speaker, Author

TLDR: Just the quick facts about STPST

Okay, if all of this was Too Long Didn’t Read for you, here is the Cliff’s Notes version of what STPST’s online training is all about:

STPST coupon & course info

Course Name: Sales Training: Practical Sales Techniques

Subtitle: Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!

Instructor: Taught by Chris Croft

Category: Business

Subcategory: Sales

Provided by: Udemy

Price: $18.99 (before discount)

Free coupon code: Get Udemy coupon code discount at top of page (no charge for coupon, especially since we are compensated for referrals via affiliate marketing)

STPST review info & popularity

Prior to September 09, 2025…

Students: 23,891 students enrolled

Ratings: 11,422 reviews

Rank: ranked #53 in Udemy Business Courses in Udemy Business Courses

Rankings tip: rankings change all the time, so even if Sales Training: Practical Sales Techniques is a bestseller or one of the top Udemy courses one year, it doesn’t mean it will be a top Udemy course the next year

STPST final details

Languages: English

Skill level: All Levels

Lectures: 31 lectures lectures lessons

Duration: 2 total hours hours of video

What you get: Enjoy selling by befriending customers

Target audience: Those currently working in sales looking to increase their figures

Requirements: No physical equipment is needed

Access: Lifetime access

Peace of mind: 30 day money back guarantee

Availability: available online, as well as on iOS and Android

Download options: check course to see if you can download lessons