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This is the best Udemy Customer Success | How to Exceed Your Customers Expectations coupon code discount for 2025.

So if you’re interested in Chuck Wall’s “Customer Success | How to Exceed Your Customers Expectations” course, which will help you increase your Business skills, get your discount on this Udemy online course up above while it’s still available. (The coupon code will be instantly applied.)

Customer Success | How to Exceed Your Customers Expectations review for 2025

In our review of this course, we try to help you answer all of your most important questions about Customer Success | How to Exceed Your Customers Expectations as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.

Feel free to jump to whatever question you want answered the most.

Here’s what you’ll learn:

Why use CS|HTEYCE as an abbreviation of the course name?

During our Customer Success | How to Exceed Your Customers Expectations course review, you might sometimes see us refer to it as CS|HTEYCE for the following 2 reasons:

1. We created the acronym by taking the first letter of every word (which was very ingenious and innovative, we know)
2. We’re lazy and CS|HTEYCE is simpler and easier for reviewing purposes

The full course name is 60 characters long, including blanks, while CS|HTEYCE is 9 characters long.

You do the math.

Okay, we’ll do the math. We’re saving 51 characters every time we use CS|HTEYCE.

So, just a heads up that we’ll be using this abbreviation sometimes, so you’re not left scratching your head and wondering what the heck we’re talking about whenever we refer to CS|HTEYCE throughout the remainder of this review.

Is the Customer Success | How to Exceed Your Customers Expectations course for you?

To determine whether Chuck Wall’s Udemy course is a good fit for you or not, ask yourself the following questions down below.

The more you answer “yes” to each question, the more likely it is that you’ll like this course.

Can you understand what Chuck Wall’s course is about in 30 seconds or less?

Hopefully, you can easily grasp in 10 seconds or less what this online course is about simply by taking a look at the title that Chuck Wall chose for the course, “Customer Success | How to Exceed Your Customers Expectations”, as well as its subtitle: “Create More Real Value Every Day”.

This combo of title and subtitle should be enough to communicate the purpose of the training if Chuck Wall is a good, clear communicator (which, of course, you want in a teacher).

In our opinion, if you still don’t know what CS|HTEYCE is about after looking at these two things, then this is a red flag, and you might be better off not taking this class.

Among other things, it means Chuck Wall hasn’t clearly and accurately conveyed what the course is about and might not be the best teacher for you.

For similar reasons, it’s important that you’re able to clearly understand what Customer Success | How to Exceed Your Customers Expectations is all about from the first few lines of the course description.

So take just a few seconds to read the opening lines down below and see what you think of them. 

Opening lines of Chuck Wall’s official description of CS|HTEYCE

In today’s hyper competitive market, your company needs a competitive advantage much bigger than just low prices.  That advantage is value.  But value may not be what you’ve been led to believe it really is.  This course will provide key concepts, frameworks, and case studies to help you meet and exceed the expectations of your customers.

In this course you will learn how:

Every student who successfully completes this course will be better prepared to engage in the battle for new customers.  This knowledge will also prepare you for a more successful career.

(Read more about this course on the official course page.)

Does CS|HTEYCE pass the 30 Seconds Test?

You can read a lot more about Customer Success | How to Exceed Your Customers Expectations on the official course page on Udemy, but the point is this: are the title, subtitle, and just the first few lines of the description enough to help you understand what the course is about?

If so, Chuck Wall has done a good job and can be considered more trustworthy and a good communicator, which are important qualities for any teacher.

And, if not, maybe you’re better off looking at other Business classes that are more clearly defined and more tailored to your specific interests.

Did Customer Success | How to Exceed Your Customers Expectations appeal to you in 30 seconds or less?

Now that you’ve done the 30 Second Test with CS|HTEYCE above, what is your gut reaction to this Business course with only the basic information of its title, subtitle, and the first few opening lines of its official course summary?

Did Chuck Wall do a good job conveying its subject matter, and did it immediately get your attention and appeal to you?

If so, Chuck Wall’s online course is certainly worth considering some more.

But if not, perhaps it’s in your best interest to consider some other Business courses instead, because clear communication and being able to hook and maintain your interest are two very important qualities for your online learning success.

Does Chuck Wall sound like a course instructor you’d like to learn from?

You’ve already learned how to use The 30 Second Test to make a quick evaluation of whether the CS|HTEYCE course is worth taking.

We have a similar 15 Second Bio Test where you read only the first few lines of an instructor’s background — in this case, Chuck Wall’s background — and then you make a quick, snap judgment as to whether you think the instructor would be ideal for you.

There is no right or wrong answer. It’s just about going with your gut instinct. What might appeal to one potential student might alienate another, and vice versa.

(FYI, all Udemy instructors, including Chuck Wall, have a Udemy profile on their course page, so you can easily check for a bio and background on the Udemy website that way. We’re only including the first few lines of the bio down below for The 15 Second Bio Test).

Opening lines from Chuck Wall’s Udemy bio

Chuck Wall is Founder of MarketPower Group, a business growth and research firm headquartered in San Antonio, Texas. He advises leading companies about how to succeed through winning strategy, customer insight, modern marketing, better branding, and authentic storytelling.

(Learn more about this instructor on the official course page.)

What did you think about Chuck Wall after reading just the first few lines of the bio above?

After reading just the first few lines about Chuck Wall, did it make you more or less interested in taking the CS|HTEYCE course?

And did it make you feel like Chuck Wall was more or less credible and qualified to teach Customer Success | How to Exceed Your Customers Expectations?

Finally, overall, did you feel like you’d receive the proper training from the instructor of this Business course?

As always, we encourage you to listen to your gut instinct, which is different for every student.

Are the CS|HTEYCE lessons clear, specific, and organized well?

Part of the (good) problem with Udemy’s online courses, such as the Customer Success | How to Exceed Your Customers Expectations course, is that the instructors are constantly updating them, including adding and renaming lessons.

So it makes no sense whatsoever for us to list out all the modules and lessons in the CS|HTEYCE course here, because you can just as easily go to the Udemy course page and get all the up to date course structure as of right now.

We do, however, have some tips about reviewing Chuck Wall’s course structure, so that you can get a better sense of whether this program is worth your time or not.

In a nutshell, you want to scan the the titles of the different sections and lessons of the course, and verify that they are clearly relevant to the course’s name, Customer Success | How to Exceed Your Customers Expectations, as well as the course’s subtitle, Create More Real Value Every Day.

If the section names and lessons are clear, specific, and relevant, then it’s a good sign that CS|HTEYCE is potentially a good, useful course for you, and you can have more confidence in Chuck Wall’s teaching abilities and lesson planning.

On the other hand, if the module names are confusing, vague, or irrelevant, then this is a red flag, which might indicate that the program is worth skipping.

Have you taken some free lessons from Chuck Wall that you enjoyed?

Have you already learned something from Chuck Wall that you valued or enjoyed?

For example, does the Customer Success | How to Exceed Your Customers Expectations training have some free lessons that you can try? (Almost all Udemy instructors will give you at least one or two lessons for free to help you make a better, more informed decision before enrolling in their course.)

But if you weren’t able to get any CS|HTEYCE lessons for free, have you perhaps watched a YouTube video by Chuck Wall, or perhaps come across this instructor’s thoughts on Quora, Facebook, LinkedIn, Github, Reddit, or some other platform?

Or have you perhaps even taken one of Chuck Wall’s free courses or free webinars? (Many online teachers offer these freebies, which is a great way to get to know them and evaluate their teaching methods before buying one of their courses.)

In any case, the more familiar you are with Chuck Wall’s teaching methods, and the more you enjoy them, the more likely it is that Customer Success | How to Exceed Your Customers Expectations will be a good fit for you.

(P.S.: We strongly encourage you to seek out some free instruction from Chuck Wall before purchasing this course, since it’s one of the best ways to determine whether CS|HTEYCE will be helpful for you.)

Are “Customer Success | How to Exceed Your Customers Expectations” reviews generally positive?

On the bottom of the CS|HTEYCE page, you can read student reviews of the class.

Prior to January 19, 2025, there were 3,306 students enrolled, 1,180 reviews / ratings, and it was overall rated 4.3 out of 5.

Obviously, the more highly other students rate CS|HTEYCE the better, but no matter what, keep an open mind when reading the reviews, since you might still like a course a great deal that other students dislike.

After all, everyone’s got their own opinion.

We recommend that you spend only a couple minutes scanning the CS|HTEYCE reviews to get an overall sense of them. You don’t have to read each one!

Is Chuck Wall responsive to student questions in the CS|HTEYCE training?

You can see what other students have to say about this in their CS|HTEYCE reviews.

But, our simple all time favorite way of gauging an instructor’s responsiveness is to simply email the instructor and see if or how they respond.

In this case, Udemy has a messaging system for students / anyone who has an account, and you can send Chuck Wall a message through this system quite easily, even if you haven’t bought CS|HTEYCE yet.

For example, you could say, “Hi, and I came across CS|HTEYCE while looking at Business courses on Udemy. If I enroll in your training, would you mind if I asked you any questions along the way?”

If you use this approach, the response (or lack of response) from the professor will tell you everything.

Obviously, the quicker the response the better!

Are you comfortable going through the lessons in Customer Success | How to Exceed Your Customers Expectations on your own, online?

This is a big one, because Customer Success | How to Exceed Your Customers Expectations is an online course as opposed to a course that you physically take in a classroom.

Of course, you will need a good internet connection to have access to the course material and lessons, but beyond that, you also have to be comfortable being self motivated to some degree, being on your own, and not having any physical interaction with any of the other students taking Customer Success | How to Exceed Your Customers Expectations.

Yes, you will be able to interact with the students and the teacher, Chuck Wall, online, but it’s a different kind of experience than what you’d get if you were interacting with them in person.

This is not a big deal to most people, but it might be something for you to consider if you feel like you do better taking classes in person rather than learning online.

Do the pros / benefits of CS|HTEYCE make it worth your time?

Ideally, if you’ve gone through the evaluation steps above, you have a list of positive things about the Customer Success | How to Exceed Your Customers Expectations training that looks something like this:

• The purpose of CS|HTEYCE can be clearly grasped and understood, and its lesson structure is clear, specific, and well organized
• Chuck Wall is well qualified to teach this subject matter, has good teaching abilities, and is responsive to student questions
• Other CS|HTEYCE students have great things to say about the program

Other benefits include:

• You get to go through CS|HTEYCE at your own pace
• You join a community of 3,306 other students taking the course
• You get lifetime access to the training
• All updates to the training are free
• You have a 30 day money back guarantee

Even if there are some things that you don’t like about the program, so what?

The question is simply this: do you think that CS|HTEYCE would be worth your time, even if there are some things that could be better about it?

Can you comfortably afford CS|HTEYCE?

Can you comfortably afford the cost of Customer Success | How to Exceed Your Customers Expectations?

This is an important question to answer, because even if you think CS|HTEYCE sounds like the greatest online class in the world, it’s still not worth taking if you can’t comfortably afford it!

Before January 19, 2025, the price was $12.99 before any Udemy discount, and you were able to pay with a credit card.

Keep in mind that this is a Udemy online course, and there’s a great chance that you can get a solid discount on CS|HTEYCE with Udemy coupons / promo codes, especially with the strategies we provide for helping you find the best, most popular coupons available.

We’ll cover that in greater detail in the next section, because at the end of the day, its important that you can learn whatever you want to learn without getting into a lot of credit card debt.

How can you maximize your discount on Customer Success | How to Exceed Your Customers Expectations?

By far, the easiest way to get the best and biggest discount on this course is to use the Customer Success | How to Exceed Your Customers Expectations discount code link at the top of this page.

It will instantly give you the best coupon code we could find for Chuck Wall’s online training.

We don’t believe there’s a bigger discount than the one we provided, but if for some reason you’d like to try find one, you can use the methods below to hunt for the best CS|HTEYCE course coupons and promo codes you can find.

FYI, the methods below will help you not just with getting CS|HTEYCE for a better price, but also with any other Chuck Wall Udemy course that you’d like to get for cheaper.

How can Google help you get a CS|HTEYCE discount?

To use this method, do a Google search for the CS|HTEYCE training, but in your search query, be sure to add words like coupon code, promo code, deal, sale, discount, and Udemy.

For example, you might do a search for “Udemy Customer Success | How to Exceed Your Customers Expectations promo code” or “Customer Success | How to Exceed Your Customers Expectations udemy coupon codes” and see what turns up.

Similarly, you can use the same combination of search terms with Chuck Wall’s name and see what happens.

For example, you might do a Google search for “Chuck Wall Udemy coupons” or “Chuck Wall course coupon codes” and see if that helps you.

However, in general, it’s far more powerful to do a search for deals and coupon codes with the actual training’s name, than with the instructor’s name.

So in this case, for example, prioritize searches for “Customer Success | How to Exceed Your Customers Expectations coupons” rather than “Chuck Wall coupons”.

How can a Udemy sale get you CS|HTEYCE for cheaper?

Every once in while, Udemy will do a sitewide sale where they offer all (or almost all) their courses at a discounted price. For example, one of the best sales is where every course is only $10 or $9.99.

So, if you’re interested in saving as much money as possible, you could wait and see if you can get CS|HTEYCE for this cheaper Udemy sale price one day.

The problem is that these sales only occur sporadically, so you might be waiting for a while. Also, if Chuck Wall decides not to participate in the site wide sale, then you won’t get a discount on CS|HTEYCE, even though you could get a great discount on almost any other class at Udemy!

To understand this, think of there as being two different coupon categories for the CS|HTEYCE course. Category one is an official Udemy coupon (which instructors can opt out of), while category two is a coupon offered directly by the instructor.

At the end of the day, it doesn’t matter what kind of a coupon tag you’re dealing with (for example, “officially from Udemy” or “officially from the instructor”), as long as long as as you’re dealing with active coupons that get you a better price.

How can you get a CS|HTEYCE discount from Chuck Wall?

If you’re really serious about getting “Customer Success | How to Exceed Your Customers Expectations” for the cheapest price possible, then perhaps one of the most powerful things you can do is get a coupon code straight from Chuck Wall, instead of waiting for a Udemy sale.

To do this, you can use either the direct approach or an indirect approach to try to get your discount.

With the direct approach, the big idea is to simply get Chuck Wall’s contact info in some way or another (whether it’s email, or Twitter, or whatever else).

Then you send a message saying something like “I’m interested in enrolling in Customer Success | How to Exceed Your Customers Expectations. Do you happen to currently have an active coupon code for it that I could use?” (And then, hopefully, you’ll get a reply with your discount code.)

On the other hand, with the indirect approach, you join Chuck Wall’s mailing list, if you can find it, and then you hope that at some time CS|HTEYCE will be promoted to you at a discount.

By far, the more powerful approach is the direct approach, because it tends to get results faster. But you can experiment with the indirect approach and see if it works for you.

Can you get CS|HTEYCE for free?

Of course, the best possible price for the CS|HTEYCE training is free! As in, you pay no money whatsoever.

And guess what? Sometimes Udemy instructors provide coupon codes that enable students to take their courses for free. So, perhaps it’s possible that Chuck Wall has done this.

Basically, if you’re trying to get this program for free, you will want to search for the course’s name along with other words like free coupon, or 100 off coupon.

For example, you might do a google search for “Customer Success | How to Exceed Your Customers Expectations free coupon” or “Customer Success | How to Exceed Your Customers Expectations 100 off coupon” and see what happens.

But keep this in mind: often, Udemy teachers will offer a free coupon for their course when it first opens to get some publicity and reviews. And then, after a few days, they’ll make the coupon expired.

So even Chuck Wall has offered free coupons for CS|HTEYCE in the past, the odds are likely they will all be currently expired. This is a common pattern that we have found.

What about a CS|HTEYCE free download?

It’s important to understand that there’s a difference between getting full access to the CS|HTEYCE training for free legally with a free coupon code vs. finding a way to download CS|HTEYCE illegally.

If you really want to go the download route, you can do a google search for something like “Customer Success | How to Exceed Your Customers Expectations download”.

And if that doesn’t get you the results you want, you can add the word “free” to your search.

For example, perhaps you could do a google search for “Customer Success | How to Exceed Your Customers Expectations free download”.

However, even if you get some results from these searches, we do not recommend that you take this course of action.

First of all, there are some shady sites out there that could be trying to infect your computer.

Second, Chuck Wall created this course and deserves monetary compensation for it.

And third, if you go the free download route, you’ll be missing out on a lot of value, because you won’t be able to ask the instructor questions or interact with the other 3,306 students enrolled in the program.

Can you get a refund on Customer Success | How to Exceed Your Customers Expectations if you don’t like it?

Let’s say that you used our tips above, and you were able to buy the CS|HTEYCE training at a fantastic discounted price. So at this point, you’re super excited.

Then, you actually dive into Chuck Wall’s course, and you discover that it just isn’t for you for whatever reason.

And now you’re super bummed, because you feel like it wasn’t money well spent.

Well, guess what?

Udemy offers a rock solid 30 day money back guarantee on all their courses, so you can get a refund on CS|HTEYCE no matter what. And this means there is absolutely no risk.

Indeed, even if you left a super negative, critical review on the CS|HTEYCE training, and then asked for your money back, you’d get a refund. For better or worse, there’s nothing Chuck Wall could do about it, since it is simply Udemy policy.

To sum it up: yes, you can get a full refund, so at the end of the day, don’t worry about the possibility of purchasing CS|HTEYCE and not liking it, since you can always get your money back.

What is OCP’s overall rating of Customer Success | How to Exceed Your Customers Expectations?

During this CS|HTEYCE review, you’ve learned about some of the unusual ways we like to evaluate courses, such as with The 30 Second Test and The 15 Second Bio Test.

So our overall review process is perhaps a little unusual and different from other reviews out there. Keep this in mind when you consider the overall rating / score that we have given this course.

Anyway, after taking a look at the CS|HTEYCE training, the instructor, Chuck Wall, and reading what other students have said about this program, we give it an overall rating of 4.6 out of 5.

Ultimately, though, what matters most is what you would rate it based on the same criteria.

What are some potential alternatives to Customer Success | How to Exceed Your Customers Expectations?

If you like this course, you might also be interested in:

1. Train the Trainer Pro: No Beginners Allowed!

Leverage elite training techniques that set you apart and that every trainee wants to take again and again.

Taught by Author, Keynote & TEDx Speaker, CEO Rule the Room

2. Culture | How to Manage Team Conflict

Understand how to harness healthy conflict in teams and how to manage conflict conversations

Taught by Bite Size Learning

3. Microsoft Excel Beginners to Advanced, Data Analysis and VBA

Master MS Excel – Excel Basics, Pivots, Excel Charts, Functions, VBA and Data Analysis – all in this one complete course

Taught by Become an expert data analyst

4. Psychic Tarot Coach Certificate: Profit & Business in 7 days

Build home-based business, learn to find clients, coach online: life coaching, Learn Psychic Readings, work from home

Taught by Motivational Psychologist, 19000+ students

5. HR 101: Compliance Made Easy – U.S. Employers Must Have

Streamline the most critical human resource (HR) processes and be in compliance with U.S. employment regulations

Taught by HR Vice Empress / CEO of The Galatas Group

TLDR: Just the quick facts about CS|HTEYCE

Okay, if all of this was Too Long Didn’t Read for you, here is the Cliff’s Notes version of what CS|HTEYCE’s online training is all about:

CS|HTEYCE coupon & course info

Course Name: Customer Success | How to Exceed Your Customers Expectations

Subtitle: Create More Real Value Every Day

Instructor: Taught by Chuck Wall

Category: Business

Subcategory: Operations

Provided by: Udemy

Price: $12.99 (before discount)

Free coupon code: Get Udemy coupon code discount at top of page (no charge for coupon, especially since we are compensated for referrals via affiliate marketing)

CS|HTEYCE review info & popularity

Prior to January 19, 2025…

Students: 3,306 students enrolled

Ratings: 1,180 reviews

Rank: ranked #677 in Udemy Business Courses in Udemy Business Courses

Rankings tip: rankings change all the time, so even if Customer Success | How to Exceed Your Customers Expectations is a bestseller or one of the top Udemy courses one year, it doesn’t mean it will be a top Udemy course the next year

CS|HTEYCE final details

Languages: English

Skill level: All Levels

Lectures: 11 lectures lectures lessons

Duration: 1 total hour hours of video

What you get: The objective of this course is to help you better understand how to exceed customers expectations by creating more value every day.

Target audience: If you work with customers and are interested in the topics of marketing, market research, sales, customer service, and strategy, this course is for you. It will help you have a deeper understanding of today’s changing and more demanding customer.

Requirements: There are no special requirements for any additional software or other materials for this course.

Access: Lifetime access

Peace of mind: 30 day money back guarantee

Availability: available online, as well as on iOS and Android

Download options: check course to see if you can download lessons

Get Discount

This is the best Udemy Customer Success | How to Actively Engage Your Customers coupon code discount for 2025.

So if you’re interested in Chuck Wall’s “Customer Success | How to Actively Engage Your Customers” course, which will help you increase your Business skills, get your discount on this Udemy online course up above while it’s still available. (The coupon code will be instantly applied.)

Customer Success | How to Actively Engage Your Customers review for 2025

In our review of this course, we try to help you answer all of your most important questions about Customer Success | How to Actively Engage Your Customers as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.

Feel free to jump to whatever question you want answered the most.

Here’s what you’ll learn:

Why use CS|HTAEYC as an abbreviation of the course name?

During our Customer Success | How to Actively Engage Your Customers course review, you might sometimes see us refer to it as CS|HTAEYC for the following 2 reasons:

1. We created the acronym by taking the first letter of every word (which was very ingenious and innovative, we know)
2. We’re lazy and CS|HTAEYC is simpler and easier for reviewing purposes

The full course name is 56 characters long, including blanks, while CS|HTAEYC is 9 characters long.

You do the math.

Okay, we’ll do the math. We’re saving 47 characters every time we use CS|HTAEYC.

So, just a heads up that we’ll be using this abbreviation sometimes, so you’re not left scratching your head and wondering what the heck we’re talking about whenever we refer to CS|HTAEYC throughout the remainder of this review.

Is the Customer Success | How to Actively Engage Your Customers course for you?

To determine whether Chuck Wall’s Udemy course is a good fit for you or not, ask yourself the following questions down below.

The more you answer “yes” to each question, the more likely it is that you’ll like this course.

Can you understand what Chuck Wall’s course is about in 30 seconds or less?

Hopefully, you can easily grasp in 10 seconds or less what this online course is about simply by taking a look at the title that Chuck Wall chose for the course, “Customer Success | How to Actively Engage Your Customers”, as well as its subtitle: “Deliver an Exceptional Experience”.

This combo of title and subtitle should be enough to communicate the purpose of the training if Chuck Wall is a good, clear communicator (which, of course, you want in a teacher).

In our opinion, if you still don’t know what CS|HTAEYC is about after looking at these two things, then this is a red flag, and you might be better off not taking this class.

Among other things, it means Chuck Wall hasn’t clearly and accurately conveyed what the course is about and might not be the best teacher for you.

For similar reasons, it’s important that you’re able to clearly understand what Customer Success | How to Actively Engage Your Customers is all about from the first few lines of the course description.

So take just a few seconds to read the opening lines down below and see what you think of them. 

Opening lines of Chuck Wall’s official description of CS|HTAEYC

Customer engagement is much more than having a call center or handling a complaint.  It’s about understanding people at a deeper, emotional level.  You must learn to walk in their shoes to help them overcome the pain points they face in their everyday lives.  Smart companies realize that in today’s social era, customer engagement requires emotional connection.

In this course you will learn how:

·       The Customer Engagement Value Chain drives profitable business growth

(Read more about this course on the official course page.)

Does CS|HTAEYC pass the 30 Seconds Test?

You can read a lot more about Customer Success | How to Actively Engage Your Customers on the official course page on Udemy, but the point is this: are the title, subtitle, and just the first few lines of the description enough to help you understand what the course is about?

If so, Chuck Wall has done a good job and can be considered more trustworthy and a good communicator, which are important qualities for any teacher.

And, if not, maybe you’re better off looking at other Business classes that are more clearly defined and more tailored to your specific interests.

Did Customer Success | How to Actively Engage Your Customers appeal to you in 30 seconds or less?

Now that you’ve done the 30 Second Test with CS|HTAEYC above, what is your gut reaction to this Business course with only the basic information of its title, subtitle, and the first few opening lines of its official course summary?

Did Chuck Wall do a good job conveying its subject matter, and did it immediately get your attention and appeal to you?

If so, Chuck Wall’s online course is certainly worth considering some more.

But if not, perhaps it’s in your best interest to consider some other Business courses instead, because clear communication and being able to hook and maintain your interest are two very important qualities for your online learning success.

Does Chuck Wall sound like a course instructor you’d like to learn from?

You’ve already learned how to use The 30 Second Test to make a quick evaluation of whether the CS|HTAEYC course is worth taking.

We have a similar 15 Second Bio Test where you read only the first few lines of an instructor’s background — in this case, Chuck Wall’s background — and then you make a quick, snap judgment as to whether you think the instructor would be ideal for you.

There is no right or wrong answer. It’s just about going with your gut instinct. What might appeal to one potential student might alienate another, and vice versa.

(FYI, all Udemy instructors, including Chuck Wall, have a Udemy profile on their course page, so you can easily check for a bio and background on the Udemy website that way. We’re only including the first few lines of the bio down below for The 15 Second Bio Test).

Opening lines from Chuck Wall’s Udemy bio

Chuck Wall is Founder of MarketPower Group, a business growth and research firm headquartered in San Antonio, Texas. He advises leading companies about how to succeed through winning strategy, customer insight, modern marketing, better branding, and authentic storytelling.

What did you think about Chuck Wall after reading just the first few lines of the bio above?

After reading just the first few lines about Chuck Wall, did it make you more or less interested in taking the CS|HTAEYC course?

And did it make you feel like Chuck Wall was more or less credible and qualified to teach Customer Success | How to Actively Engage Your Customers?

Finally, overall, did you feel like you’d receive the proper training from the instructor of this Business course?

As always, we encourage you to listen to your gut instinct, which is different for every student.

Are the CS|HTAEYC lessons clear, specific, and organized well?

Part of the (good) problem with Udemy’s online courses, such as the Customer Success | How to Actively Engage Your Customers course, is that the instructors are constantly updating them, including adding and renaming lessons.

So it makes no sense whatsoever for us to list out all the modules and lessons in the CS|HTAEYC course here, because you can just as easily go to the Udemy course page and get all the up to date course structure as of right now.

We do, however, have some tips about reviewing Chuck Wall’s course structure, so that you can get a better sense of whether this program is worth your time or not.

In a nutshell, you want to scan the the titles of the different sections and lessons of the course, and verify that they are clearly relevant to the course’s name, Customer Success | How to Actively Engage Your Customers, as well as the course’s subtitle, Deliver an Exceptional Experience.

If the section names and lessons are clear, specific, and relevant, then it’s a good sign that CS|HTAEYC is potentially a good, useful course for you, and you can have more confidence in Chuck Wall’s teaching abilities and lesson planning.

On the other hand, if the module names are confusing, vague, or irrelevant, then this is a red flag, which might indicate that the program is worth skipping.

Have you taken some free lessons from Chuck Wall that you enjoyed?

Have you already learned something from Chuck Wall that you valued or enjoyed?

For example, does the Customer Success | How to Actively Engage Your Customers training have some free lessons that you can try? (Almost all Udemy instructors will give you at least one or two lessons for free to help you make a better, more informed decision before enrolling in their course.)

But if you weren’t able to get any CS|HTAEYC lessons for free, have you perhaps watched a YouTube video by Chuck Wall, or perhaps come across this instructor’s thoughts on Quora, Facebook, LinkedIn, Github, Reddit, or some other platform?

Or have you perhaps even taken one of Chuck Wall’s free courses or free webinars? (Many online teachers offer these freebies, which is a great way to get to know them and evaluate their teaching methods before buying one of their courses.)

In any case, the more familiar you are with Chuck Wall’s teaching methods, and the more you enjoy them, the more likely it is that Customer Success | How to Actively Engage Your Customers will be a good fit for you.

(P.S.: We strongly encourage you to seek out some free instruction from Chuck Wall before purchasing this course, since it’s one of the best ways to determine whether CS|HTAEYC will be helpful for you.)

Are “Customer Success | How to Actively Engage Your Customers” reviews generally positive?

On the bottom of the CS|HTAEYC page, you can read student reviews of the class.

Prior to January 19, 2025, there were 5,423 students enrolled, 1,720 reviews / ratings, and it was overall rated 4.3 out of 5.

Obviously, the more highly other students rate CS|HTAEYC the better, but no matter what, keep an open mind when reading the reviews, since you might still like a course a great deal that other students dislike.

After all, everyone’s got their own opinion.

We recommend that you spend only a couple minutes scanning the CS|HTAEYC reviews to get an overall sense of them. You don’t have to read each one!

Is Chuck Wall responsive to student questions in the CS|HTAEYC training?

You can see what other students have to say about this in their CS|HTAEYC reviews.

But, our simple all time favorite way of gauging an instructor’s responsiveness is to simply email the instructor and see if or how they respond.

In this case, Udemy has a messaging system for students / anyone who has an account, and you can send Chuck Wall a message through this system quite easily, even if you haven’t bought CS|HTAEYC yet.

For example, you could say, “Hi, and I came across CS|HTAEYC while looking at Business courses on Udemy. If I enroll in your training, would you mind if I asked you any questions along the way?”

If you use this approach, the response (or lack of response) from the professor will tell you everything.

Obviously, the quicker the response the better!

Are you comfortable going through the lessons in Customer Success | How to Actively Engage Your Customers on your own, online?

This is a big one, because Customer Success | How to Actively Engage Your Customers is an online course as opposed to a course that you physically take in a classroom.

Of course, you will need a good internet connection to have access to the course material and lessons, but beyond that, you also have to be comfortable being self motivated to some degree, being on your own, and not having any physical interaction with any of the other students taking Customer Success | How to Actively Engage Your Customers.

Yes, you will be able to interact with the students and the teacher, Chuck Wall, online, but it’s a different kind of experience than what you’d get if you were interacting with them in person.

This is not a big deal to most people, but it might be something for you to consider if you feel like you do better taking classes in person rather than learning online.

Do the pros / benefits of CS|HTAEYC make it worth your time?

Ideally, if you’ve gone through the evaluation steps above, you have a list of positive things about the Customer Success | How to Actively Engage Your Customers training that looks something like this:

• The purpose of CS|HTAEYC can be clearly grasped and understood, and its lesson structure is clear, specific, and well organized
• Chuck Wall is well qualified to teach this subject matter, has good teaching abilities, and is responsive to student questions
• Other CS|HTAEYC students have great things to say about the program

Other benefits include:

• You get to go through CS|HTAEYC at your own pace
• You join a community of 5,423 other students taking the course
• You get lifetime access to the training
• All updates to the training are free
• You have a 30 day money back guarantee

Even if there are some things that you don’t like about the program, so what?

The question is simply this: do you think that CS|HTAEYC would be worth your time, even if there are some things that could be better about it?

Can you comfortably afford CS|HTAEYC?

Can you comfortably afford the cost of Customer Success | How to Actively Engage Your Customers?

This is an important question to answer, because even if you think CS|HTAEYC sounds like the greatest online class in the world, it’s still not worth taking if you can’t comfortably afford it!

Before January 19, 2025, the price was $16.99 before any Udemy discount, and you were able to pay with a credit card.

Keep in mind that this is a Udemy online course, and there’s a great chance that you can get a solid discount on CS|HTAEYC with Udemy coupons / promo codes, especially with the strategies we provide for helping you find the best, most popular coupons available.

We’ll cover that in greater detail in the next section, because at the end of the day, its important that you can learn whatever you want to learn without getting into a lot of credit card debt.

How can you maximize your discount on Customer Success | How to Actively Engage Your Customers?

By far, the easiest way to get the best and biggest discount on this course is to use the Customer Success | How to Actively Engage Your Customers discount code link at the top of this page.

It will instantly give you the best coupon code we could find for Chuck Wall’s online training.

We don’t believe there’s a bigger discount than the one we provided, but if for some reason you’d like to try find one, you can use the methods below to hunt for the best CS|HTAEYC course coupons and promo codes you can find.

FYI, the methods below will help you not just with getting CS|HTAEYC for a better price, but also with any other Chuck Wall Udemy course that you’d like to get for cheaper.

How can Google help you get a CS|HTAEYC discount?

To use this method, do a Google search for the CS|HTAEYC training, but in your search query, be sure to add words like coupon code, promo code, deal, sale, discount, and Udemy.

For example, you might do a search for “Udemy Customer Success | How to Actively Engage Your Customers promo code” or “Customer Success | How to Actively Engage Your Customers udemy coupon codes” and see what turns up.

Similarly, you can use the same combination of search terms with Chuck Wall’s name and see what happens.

For example, you might do a Google search for “Chuck Wall Udemy coupons” or “Chuck Wall course coupon codes” and see if that helps you.

However, in general, it’s far more powerful to do a search for deals and coupon codes with the actual training’s name, than with the instructor’s name.

So in this case, for example, prioritize searches for “Customer Success | How to Actively Engage Your Customers coupons” rather than “Chuck Wall coupons”.

How can a Udemy sale get you CS|HTAEYC for cheaper?

Every once in while, Udemy will do a sitewide sale where they offer all (or almost all) their courses at a discounted price. For example, one of the best sales is where every course is only $10 or $9.99.

So, if you’re interested in saving as much money as possible, you could wait and see if you can get CS|HTAEYC for this cheaper Udemy sale price one day.

The problem is that these sales only occur sporadically, so you might be waiting for a while. Also, if Chuck Wall decides not to participate in the site wide sale, then you won’t get a discount on CS|HTAEYC, even though you could get a great discount on almost any other class at Udemy!

To understand this, think of there as being two different coupon categories for the CS|HTAEYC course. Category one is an official Udemy coupon (which instructors can opt out of), while category two is a coupon offered directly by the instructor.

At the end of the day, it doesn’t matter what kind of a coupon tag you’re dealing with (for example, “officially from Udemy” or “officially from the instructor”), as long as long as as you’re dealing with active coupons that get you a better price.

How can you get a CS|HTAEYC discount from Chuck Wall?

If you’re really serious about getting “Customer Success | How to Actively Engage Your Customers” for the cheapest price possible, then perhaps one of the most powerful things you can do is get a coupon code straight from Chuck Wall, instead of waiting for a Udemy sale.

To do this, you can use either the direct approach or an indirect approach to try to get your discount.

With the direct approach, the big idea is to simply get Chuck Wall’s contact info in some way or another (whether it’s email, or Twitter, or whatever else).

Then you send a message saying something like “I’m interested in enrolling in Customer Success | How to Actively Engage Your Customers. Do you happen to currently have an active coupon code for it that I could use?” (And then, hopefully, you’ll get a reply with your discount code.)

On the other hand, with the indirect approach, you join Chuck Wall’s mailing list, if you can find it, and then you hope that at some time CS|HTAEYC will be promoted to you at a discount.

By far, the more powerful approach is the direct approach, because it tends to get results faster. But you can experiment with the indirect approach and see if it works for you.

Can you get CS|HTAEYC for free?

Of course, the best possible price for the CS|HTAEYC training is free! As in, you pay no money whatsoever.

And guess what? Sometimes Udemy instructors provide coupon codes that enable students to take their courses for free. So, perhaps it’s possible that Chuck Wall has done this.

Basically, if you’re trying to get this program for free, you will want to search for the course’s name along with other words like free coupon, or 100 off coupon.

For example, you might do a google search for “Customer Success | How to Actively Engage Your Customers free coupon” or “Customer Success | How to Actively Engage Your Customers 100 off coupon” and see what happens.

But keep this in mind: often, Udemy teachers will offer a free coupon for their course when it first opens to get some publicity and reviews. And then, after a few days, they’ll make the coupon expired.

So even Chuck Wall has offered free coupons for CS|HTAEYC in the past, the odds are likely they will all be currently expired. This is a common pattern that we have found.

What about a CS|HTAEYC free download?

It’s important to understand that there’s a difference between getting full access to the CS|HTAEYC training for free legally with a free coupon code vs. finding a way to download CS|HTAEYC illegally.

If you really want to go the download route, you can do a google search for something like “Customer Success | How to Actively Engage Your Customers download”.

And if that doesn’t get you the results you want, you can add the word “free” to your search.

For example, perhaps you could do a google search for “Customer Success | How to Actively Engage Your Customers free download”.

However, even if you get some results from these searches, we do not recommend that you take this course of action.

First of all, there are some shady sites out there that could be trying to infect your computer.

Second, Chuck Wall created this course and deserves monetary compensation for it.

And third, if you go the free download route, you’ll be missing out on a lot of value, because you won’t be able to ask the instructor questions or interact with the other 5,423 students enrolled in the program.

Can you get a refund on Customer Success | How to Actively Engage Your Customers if you don’t like it?

Let’s say that you used our tips above, and you were able to buy the CS|HTAEYC training at a fantastic discounted price. So at this point, you’re super excited.

Then, you actually dive into Chuck Wall’s course, and you discover that it just isn’t for you for whatever reason.

And now you’re super bummed, because you feel like it wasn’t money well spent.

Well, guess what?

Udemy offers a rock solid 30 day money back guarantee on all their courses, so you can get a refund on CS|HTAEYC no matter what. And this means there is absolutely no risk.

Indeed, even if you left a super negative, critical review on the CS|HTAEYC training, and then asked for your money back, you’d get a refund. For better or worse, there’s nothing Chuck Wall could do about it, since it is simply Udemy policy.

To sum it up: yes, you can get a full refund, so at the end of the day, don’t worry about the possibility of purchasing CS|HTAEYC and not liking it, since you can always get your money back.

What is OCP’s overall rating of Customer Success | How to Actively Engage Your Customers?

During this CS|HTAEYC review, you’ve learned about some of the unusual ways we like to evaluate courses, such as with The 30 Second Test and The 15 Second Bio Test.

So our overall review process is perhaps a little unusual and different from other reviews out there. Keep this in mind when you consider the overall rating / score that we have given this course.

Anyway, after taking a look at the CS|HTAEYC training, the instructor, Chuck Wall, and reading what other students have said about this program, we give it an overall rating of 4.8 out of 5.

Ultimately, though, what matters most is what you would rate it based on the same criteria.

What are some potential alternatives to Customer Success | How to Actively Engage Your Customers?

If you like this course, you might also be interested in:

1. UIPath RPA Tutorial – Zero To Advanced RPA UIPath Developer

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Taught by Shahansha Shaik

2. Finance 101: Financial Skills for the Real World

Understand and Learn How to Apply the Core Principles of Finance In a Couple of Hours

Taught by 365 Careers

3. Excel, Fin Analysis, Valuation and Financial Modeling 2019

Learn Excel for Finance, Financial Analysis, DCF and Relative Valuation and Financial Modeling from scratch.

Taught by Institute of Investment Banking

4. An Introduction to Reliability Engineering

A Study of Why Things Fail and How to Measure and Improve their Useful Life

Taught by Ray Harkins

5. The Complete Google Ads Masterclass (Former Google AdWords)

Learn Google Ads (Former Google AdWords) to Get More Traffic, Leads & Sales to Grow Your Business & Career.

Taught by Robin & Jesper

TLDR: Just the quick facts about CS|HTAEYC

Okay, if all of this was Too Long Didn’t Read for you, here is the Cliff’s Notes version of what CS|HTAEYC’s online training is all about:

CS|HTAEYC coupon & course info

Course Name: Customer Success | How to Actively Engage Your Customers

Subtitle: Deliver an Exceptional Experience

Instructor: Taught by Chuck Wall

Category: Business

Subcategory: Operations

Provided by: Udemy

Price: $16.99 (before discount)

Free coupon code: Get Udemy coupon code discount at top of page (no charge for coupon, especially since we are compensated for referrals via affiliate marketing)

CS|HTAEYC review info & popularity

Prior to January 19, 2025…

Students: 5,423 students enrolled

Ratings: 1,720 reviews

Rank: ranked #3372 in Udemy Business Courses

Rankings tip: rankings change all the time, so even if Customer Success | How to Actively Engage Your Customers is a bestseller or one of the top Udemy courses one year, it doesn’t mean it will be a top Udemy course the next year

CS|HTAEYC final details

Languages: English

Skill level: All Levels

Lectures: 14 lectures lectures lessons

Duration: 1.5 total hours hours of video

What you get: The objective of this course is to help students learn new ways to more effectively engage their customers.

Target audience: If you work with customers and are interested in the topics of marketing, market research, sales, customer service, and strategy, this course is for you. It will help you have a deeper understanding of today’s changing and more demanding customer.

Requirements: There are no special requirements for any additional software or other materials for this course.

Access: Lifetime access

Peace of mind: 30 day money back guarantee

Availability: available online, as well as on iOS and Android

Download options: check course to see if you can download lessons