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Coupon & course info

Course Name: Acumen Presents: Sheila Heen on Difficult Conversations

Subtitle: Learn How to Discuss What Matters Most from a Harvard Law Professor and Bestselling Author

Instructor: Taught by Global Learning Community for Social Change-Makers

Category: Business

Subcategory: Management

Provided by: Udemy

Price: $179.99 (before discount)

Free coupon code: See above (no charge for coupon)

Review info & popularity

As of March 15, 2019…

Students: 1558 students enrolled

Ratings: 302 reviews

Rank: ranked #637 in Udemy Business Courses

Brief course description

Whether we’re dealing with anunder-performing employee, disagreeing with our partner, or negotiating with adifficult client, we attempt or avoid difficult conversations every day. Nomatter how competent or experienced we are, we all have conversations thatcause anxiety and frustration.

This is particularly true for people workingin the social sector. They’re often faced with situations where they need tountangle differing perspectives, advocate for those who are underserved, orsimply manage their employees and volunteers while facing resource constraints.

During this course, you’ll learn practicalstrategies to handle difficult conversations with grace and agility while achievingproductive results. Taught by Sheila Heen, a professor at Harvard Law School andco-author of Difficult Conversationsand Thanks for the Feedback, thiscourse will introduce you to actionable insights to understand the 3 layers ofevery difficult conversation. You’ll learn how to authentically shift from astance of blame and certainty to one of learning and openness. You’ll alsopractice tactics like “starting from the third story” to help neutralize thetoxic dynamics of difficult conversations and achieve more productive results. Finally,you’ll understand how and why emotions and issues of identity frequently comeup in these challenging dialogues—and how you can address them preemptively andprofessionally while being authentic and empathetic.

(Read more about this course on the official course page.)

+Acumen Courses bio

Acumen is changing the way the world tackles poverty by investing in companies, leaders and ideas. We invest patient capital in businesses whose products and services are enabling the poor to transform their lives. Founded by Jacqueline Novogratz in 2001, Acumen has invested more than $110 million in 102 companies across Africa, Latin America, South Asia and the United States. We are also developing a global community of emerging leaders with the knowledge, skills and determination to create a more inclusive world. In 2015, Acumen was named one of Fast Company’s Top 10 Most Innovative Not-for-Profit Companies.

(Learn more about this instructor on the official course page.)

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Final details for this Udemy course

Languages: English

Skill level: N/A

Lectures: 29 lectures lessons

Duration: 1 hour of video

What you get: Identify the 3 layers that characterize any difficult conversation

Target audience: Anyone who wants to learn to navigate difficult conversations with grace and achieve more productive results

Requirements: This course does not have any prerequisites. It is open to anyone who wants to engage in more constructive conversations with others.

Access: Lifetime access

Peace of mind: 30 day money back guarantee

Availability: available online, as well as on iOS and Android

Download options: check course to see if you can download lessons