This is the best Udemy Customer Service English Essentials coupon code discount for 2025.
So if you’re interested in Luke Priddy’s “Customer Service English Essentials” course, which will help you increase your Teaching & Academics skills, get your discount on this Udemy online course up above while it’s still available. (The coupon code will be instantly applied.)
Customer Service English Essentials review for 2025
In our review of this course, we try to help you answer all of your most important questions about Customer Service English Essentials as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.
Feel free to jump to whatever question you want answered the most.
Here’s what you’ll learn:
Why use CSEE as an abbreviation of the course name?
During our Customer Service English Essentials course review, you might sometimes see us refer to it as CSEE for the following 2 reasons:
- We created the acronym by taking the first letter of every word (which was very ingenious and innovative, we know)
- We’re lazy and CSEE is simpler and easier for reviewing purposes
The full course name is 35 characters long, including blanks, while CSEE is 4 characters long.
You do the math.
Okay, we’ll do the math. We’re saving 31 characters every time we use CSEE.
So, just a heads up that we’ll be using this abbreviation sometimes, so you’re not left scratching your head and wondering what the heck we’re talking about whenever we refer to CSEE throughout the remainder of this review.
Is the Customer Service English Essentials course for you?
To determine whether Luke Priddy’s Udemy course is a good fit for you or not, ask yourself the following questions down below.
The more you answer “yes” to each question, the more likely it is that you’ll like this course.
Can you understand what Luke Priddy’s course is about in 30 seconds or less?
Hopefully, you can easily grasp in 10 seconds or less what this online course is about simply by taking a look at the title that Luke Priddy chose for the course, “Customer Service English Essentials”, as well as its subtitle: “Learn the English phrases, sentences, and tips you’ll need to handle customer service situations over the phone.”.
This combo of title and subtitle should be enough to communicate the purpose of the training if Luke Priddy is a good, clear communicator (which, of course, you want in a teacher).
In our opinion, if you still don’t know what CSEE is about after looking at these two things, then this is a red flag, and you might be better off not taking this class.
Among other things, it means Luke Priddy hasn’t clearly and accurately conveyed what the course is about and might not be the best teacher for you.
For similar reasons, it’s important that you’re able to clearly understand what Customer Service English Essentials is all about from the first few lines of the course description.
So take just a few seconds to read the opening lines down below and see what you think of them.
Opening lines of Luke Priddy’s official description of CSEE
Isn’t it frustrating when you have to deal with an unhappy customer on the phone, especially when you’re using your second language? It can be a big challenge to express yourself clearly and help a customer resolve their problem, while at the same time trying to show empathy and remain professional. I designed this course to help you get the confidence and English expressions needed to resolve issues with even the most difficult clients.
This course is meant for non-native English speakers who deal with English-speaking customers daily, particularly over the phone. You will learn many common English expressions in this course, as well as common vocabulary and tips about intonation and stress to give your spoken English a more native sound (especially over the phone). This course falls in the category of business English.
Each lesson is designed to prepare you for nearly every situation you may face, from keeping an angry customer calm to explaining steps in a detailed process, to telling a customer they are wrong, and much much more! If you practice what you learn, your ability to deal with challenging situations and customers, in English, will improve dramatically.
(Read more about this course on the official course page.)
Does CSEE pass the 30 Seconds Test?
You can read a lot more about Customer Service English Essentials on the official course page on Udemy, but the point is this: are the title, subtitle, and just the first few lines of the description enough to help you understand what the course is about?
If so, Luke Priddy has done a good job and can be considered more trustworthy and a good communicator, which are important qualities for any teacher.
And, if not, maybe you’re better off looking at other Teaching & Academics classes that are more clearly defined and more tailored to your specific interests.
Did Customer Service English Essentials appeal to you in 30 seconds or less?
Now that you’ve done the 30 Second Test with CSEE above, what is your gut reaction to this Teaching & Academics course with only the basic information of its title, subtitle, and the first few opening lines of its official course summary?
Did Luke Priddy do a good job conveying its subject matter, and did it immediately get your attention and appeal to you?
If so, Luke Priddy’s online course is certainly worth considering some more.
But if not, perhaps it’s in your best interest to consider some other Teaching & Academics courses instead, because clear communication and being able to hook and maintain your interest are two very important qualities for your online learning success.
Does Luke Priddy sound like a course instructor you’d like to learn from?
You’ve already learned how to use The 30 Second Test to make a quick evaluation of whether the CSEE course is worth taking.
We have a similar 15 Second Bio Test where you read only the first few lines of an instructor’s background — in this case, Luke Priddy’s background — and then you make a quick, snap judgment as to whether you think the instructor would be ideal for you.
There is no right or wrong answer. It’s just about going with your gut instinct. What might appeal to one potential student might alienate another, and vice versa.
(FYI, all Udemy instructors, including Luke Priddy, have a Udemy profile on their course page, so you can easily check for a bio and background on the Udemy website that way. We’re only including the first few lines of the bio down below for The 15 Second Bio Test).
Opening lines from Luke Priddy’s Udemy bio
Hi. My name is Luke.
What did you think about Luke Priddy after reading just the first few lines of the bio above?
After reading just the first few lines about Luke Priddy, did it make you more or less interested in taking the CSEE course?
And did it make you feel like Luke Priddy was more or less credible and qualified to teach Customer Service English Essentials?
Finally, overall, did you feel like you’d receive the proper training from the instructor of this Teaching & Academics course?
As always, we encourage you to listen to your gut instinct, which is different for every student.
Are the CSEE lessons clear, specific, and organized well?
Part of the (good) problem with Udemy’s online courses, such as the Customer Service English Essentials course, is that the instructors are constantly updating them, including adding and renaming lessons.
So it makes no sense whatsoever for us to list out all the modules and lessons in the CSEE course here, because you can just as easily go to the Udemy course page and get all the up to date course structure as of right now.
We do, however, have some tips about reviewing Luke Priddy’s course structure, so that you can get a better sense of whether this program is worth your time or not.
In a nutshell, you want to scan the the titles of the different sections and lessons of the course, and verify that they are clearly relevant to the course’s name, Customer Service English Essentials, as well as the course’s subtitle, Learn the English phrases, sentences, and tips you’ll need to handle customer service situations over the phone..
If the section names and lessons are clear, specific, and relevant, then it’s a good sign that CSEE is potentially a good, useful course for you, and you can have more confidence in Luke Priddy’s teaching abilities and lesson planning.
On the other hand, if the module names are confusing, vague, or irrelevant, then this is a red flag, which might indicate that the program is worth skipping.
Have you taken some free lessons from Luke Priddy that you enjoyed?
Have you already learned something from Luke Priddy that you valued or enjoyed?
For example, does the Customer Service English Essentials training have some free lessons that you can try? (Almost all Udemy instructors will give you at least one or two lessons for free to help you make a better, more informed decision before enrolling in their course.)
But if you weren’t able to get any CSEE lessons for free, have you perhaps watched a YouTube video by Luke Priddy, or perhaps come across this instructor’s thoughts on Quora, Facebook, LinkedIn, Github, Reddit, or some other platform?
Or have you perhaps even taken one of Luke Priddy’s free courses or free webinars? (Many online teachers offer these freebies, which is a great way to get to know them and evaluate their teaching methods before buying one of their courses.)
In any case, the more familiar you are with Luke Priddy’s teaching methods, and the more you enjoy them, the more likely it is that Customer Service English Essentials will be a good fit for you.
(P.S.: We strongly encourage you to seek out some free instruction from Luke Priddy before purchasing this course, since it’s one of the best ways to determine whether CSEE will be helpful for you.)
Are “Customer Service English Essentials” reviews generally positive?
On the bottom of the CSEE page, you can read student reviews of the class.
Prior to August 06, 2025, there were 5,478 students enrolled, 2,224 reviews / ratings, and it was overall rated 4.4 out of 5.
Obviously, the more highly other students rate CSEE the better, but no matter what, keep an open mind when reading the reviews, since you might still like a course a great deal that other students dislike.
After all, everyone’s got their own opinion.
We recommend that you spend only a couple minutes scanning the CSEE reviews to get an overall sense of them. You don’t have to read each one!
Is Luke Priddy responsive to student questions in the CSEE training?
You can see what other students have to say about this in their CSEE reviews.
But, our simple all time favorite way of gauging an instructor’s responsiveness is to simply email the instructor and see if or how they respond.
In this case, Udemy has a messaging system for students / anyone who has an account, and you can send Luke Priddy a message through this system quite easily, even if you haven’t bought CSEE yet.
For example, you could say, “Hi, and I came across CSEE while looking at Teaching & Academics courses on Udemy. If I enroll in your training, would you mind if I asked you any questions along the way?”
If you use this approach, the response (or lack of response) from the professor will tell you everything.
Obviously, the quicker the response the better!
Are you comfortable going through the lessons in Customer Service English Essentials on your own, online?
This is a big one, because Customer Service English Essentials is an online course as opposed to a course that you physically take in a classroom.
Of course, you will need a good internet connection to have access to the course material and lessons, but beyond that, you also have to be comfortable being self motivated to some degree, being on your own, and not having any physical interaction with any of the other students taking Customer Service English Essentials.
Yes, you will be able to interact with the students and the teacher, Luke Priddy, online, but it’s a different kind of experience than what you’d get if you were interacting with them in person.
This is not a big deal to most people, but it might be something for you to consider if you feel like you do better taking classes in person rather than learning online.
Do the pros / benefits of CSEE make it worth your time?
Ideally, if you’ve gone through the evaluation steps above, you have a list of positive things about the Customer Service English Essentials training that looks something like this:
- The purpose of CSEE can be clearly grasped and understood, and its lesson structure is clear, specific, and well organized
- Luke Priddy is well qualified to teach this subject matter, has good teaching abilities, and is responsive to student questions
- Other CSEE students have great things to say about the program
Other benefits include:
- You get to go through CSEE at your own pace
- You join a community of 5,478 other students taking the course
- You get lifetime access to the training
- All updates to the training are free
- You have a 30 day money back guarantee
Even if there are some things that you don’t like about the program, so what?
The question is simply this: do you think that CSEE would be worth your time, even if there are some things that could be better about it?
Can you comfortably afford CSEE?
Can you comfortably afford the cost of Customer Service English Essentials?
This is an important question to answer, because even if you think CSEE sounds like the greatest online class in the world, it’s still not worth taking if you can’t comfortably afford it!
Before August 06, 2025, the price was $14.99 before any Udemy discount, and you were able to pay with a credit card.
Keep in mind that this is a Udemy online course, and there’s a great chance that you can get a solid discount on CSEE with Udemy coupons / promo codes, especially with the strategies we provide for helping you find the best, most popular coupons available.
We’ll cover that in greater detail in the next section, because at the end of the day, its important that you can learn whatever you want to learn without getting into a lot of credit card debt.
How can you maximize your discount on Customer Service English Essentials?
By far, the easiest way to get the best and biggest discount on this course is to use the Customer Service English Essentials discount code link at the top of this page.
It will instantly give you the best coupon code we could find for Luke Priddy’s online training.
We don’t believe there’s a bigger discount than the one we provided, but if for some reason you’d like to try find one, you can use the methods below to hunt for the best CSEE course coupons and promo codes you can find.
FYI, the methods below will help you not just with getting CSEE for a better price, but also with any other Luke Priddy Udemy course that you’d like to get for cheaper.
How can Google help you get a CSEE discount?
To use this method, do a Google search for the CSEE training, but in your search query, be sure to add words like coupon code, promo code, deal, sale, discount, and Udemy.
For example, you might do a search for “Udemy Customer Service English Essentials promo code” or “Customer Service English Essentials udemy coupon codes” and see what turns up.
Similarly, you can use the same combination of search terms with Luke Priddy’s name and see what happens.
For example, you might do a Google search for “Luke Priddy Udemy coupons” or “Luke Priddy course coupon codes” and see if that helps you.
However, in general, it’s far more powerful to do a search for deals and coupon codes with the actual training’s name, than with the instructor’s name.
So in this case, for example, prioritize searches for “Customer Service English Essentials coupons” rather than “Luke Priddy coupons”.
How can a Udemy sale get you CSEE for cheaper?
Every once in while, Udemy will do a sitewide sale where they offer all (or almost all) their courses at a discounted price. For example, one of the best sales is where every course is only $10 or $9.99.
So, if you’re interested in saving as much money as possible, you could wait and see if you can get CSEE for this cheaper Udemy sale price one day.
The problem is that these sales only occur sporadically, so you might be waiting for a while. Also, if Luke Priddy decides not to participate in the site wide sale, then you won’t get a discount on CSEE, even though you could get a great discount on almost any other class at Udemy!
To understand this, think of there as being two different coupon categories for the CSEE course. Category one is an official Udemy coupon (which instructors can opt out of), while category two is a coupon offered directly by the instructor.
At the end of the day, it doesn’t matter what kind of a coupon tag you’re dealing with (for example, “officially from Udemy” or “officially from the instructor”), as long as long as as you’re dealing with active coupons that get you a better price.
How can you get a CSEE discount from Luke Priddy?
If you’re really serious about getting “Customer Service English Essentials” for the cheapest price possible, then perhaps one of the most powerful things you can do is get a coupon code straight from Luke Priddy, instead of waiting for a Udemy sale.
To do this, you can use either the direct approach or an indirect approach to try to get your discount.
With the direct approach, the big idea is to simply get Luke Priddy’s contact info in some way or another (whether it’s email, or Twitter, or whatever else).
Then you send a message saying something like “I’m interested in enrolling in Customer Service English Essentials. Do you happen to currently have an active coupon code for it that I could use?” (And then, hopefully, you’ll get a reply with your discount code.)
On the other hand, with the indirect approach, you join Luke Priddy’s mailing list, if you can find it, and then you hope that at some time CSEE will be promoted to you at a discount.
By far, the more powerful approach is the direct approach, because it tends to get results faster. But you can experiment with the indirect approach and see if it works for you.
Can you get CSEE for free?
Of course, the best possible price for the CSEE training is free! As in, you pay no money whatsoever.
And guess what? Sometimes Udemy instructors provide coupon codes that enable students to take their courses for free. So, perhaps it’s possible that Luke Priddy has done this.
Basically, if you’re trying to get this program for free, you will want to search for the course’s name along with other words like free coupon, or 100 off coupon.
For example, you might do a google search for “Customer Service English Essentials free coupon” or “Customer Service English Essentials 100 off coupon” and see what happens.
But keep this in mind: often, Udemy teachers will offer a free coupon for their course when it first opens to get some publicity and reviews. And then, after a few days, they’ll make the coupon expired.
So even Luke Priddy has offered free coupons for CSEE in the past, the odds are likely they will all be currently expired. This is a common pattern that we have found.
What about a CSEE free download?
It’s important to understand that there’s a difference between getting full access to the CSEE training for free legally with a free coupon code vs. finding a way to download CSEE illegally.
If you really want to go the download route, you can do a google search for something like “Customer Service English Essentials download”.
And if that doesn’t get you the results you want, you can add the word “free” to your search.
For example, perhaps you could do a google search for “Customer Service English Essentials free download”.
However, even if you get some results from these searches, we do not recommend that you take this course of action.
First of all, there are some shady sites out there that could be trying to infect your computer.
Second, Luke Priddy created this course and deserves monetary compensation for it.
And third, if you go the free download route, you’ll be missing out on a lot of value, because you won’t be able to ask the instructor questions or interact with the other 5,478 students enrolled in the program.
Can you get a refund on Customer Service English Essentials if you don’t like it?
Let’s say that you used our tips above, and you were able to buy the CSEE training at a fantastic discounted price. So at this point, you’re super excited.
Then, you actually dive into Luke Priddy’s course, and you discover that it just isn’t for you for whatever reason.
And now you’re super bummed, because you feel like it wasn’t money well spent.
Well, guess what?
Udemy offers a rock solid 30 day money back guarantee on all their courses, so you can get a refund on CSEE no matter what. And this means there is absolutely no risk.
Indeed, even if you left a super negative, critical review on the CSEE training, and then asked for your money back, you’d get a refund. For better or worse, there’s nothing Luke Priddy could do about it, since it is simply Udemy policy.
To sum it up: yes, you can get a full refund, so at the end of the day, don’t worry about the possibility of purchasing CSEE and not liking it, since you can always get your money back.
What is OCP’s overall rating of Customer Service English Essentials?
During this CSEE review, you’ve learned about some of the unusual ways we like to evaluate courses, such as with The 30 Second Test and The 15 Second Bio Test.
So our overall review process is perhaps a little unusual and different from other reviews out there. Keep this in mind when you consider the overall rating / score that we have given this course.
Anyway, after taking a look at the CSEE training, the instructor, Luke Priddy, and reading what other students have said about this program, we give it an overall rating of 4.9 out of 5.
Ultimately, though, what matters most is what you would rate it based on the same criteria.
What are some potential alternatives to Customer Service English Essentials?
If you like this course, you might also be interested in:
1. UIPath RPA Tutorial – Zero To Advanced RPA UIPath Developer
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Taught by Shahansha Shaik
2. Finance 101: Financial Skills for the Real World
Understand and Learn How to Apply the Core Principles of Finance In a Couple of Hours
Taught by 365 Careers
3. Excel, Fin Analysis, Valuation and Financial Modeling 2019
Learn Excel for Finance, Financial Analysis, DCF and Relative Valuation and Financial Modeling from scratch.
Taught by Institute of Investment Banking
4. An Introduction to Reliability Engineering
A Study of Why Things Fail and How to Measure and Improve their Useful Life
Taught by Ray Harkins
5. The Complete Google Ads Masterclass (Former Google AdWords)
Learn Google Ads (Former Google AdWords) to Get More Traffic, Leads & Sales to Grow Your Business & Career.
Taught by Robin & Jesper
TLDR: Just the quick facts about CSEE
Okay, if all of this was Too Long Didn’t Read for you, here is the Cliff’s Notes version of what CSEE’s online training is all about:
CSEE coupon & course info
Course Name: Customer Service English Essentials
Subtitle: Learn the English phrases, sentences, and tips you’ll need to handle customer service situations over the phone.
Instructor: Taught by Luke Priddy
Category: Teaching & Academics
Subcategory: Language
Provided by: Udemy
Price: $14.99 (before discount)
Free coupon code: Get Udemy coupon code discount at top of page (no charge for coupon, especially since we are compensated for referrals via affiliate marketing)
CSEE review info & popularity
Prior to August 06, 2025…
Students: 5,478 students enrolled
Ratings: 2,224 reviews
Rank: ranked #21012 in Udemy Teaching & Academics Courses
Rankings tip: rankings change all the time, so even if Customer Service English Essentials is a bestseller or one of the top Udemy courses one year, it doesn’t mean it will be a top Udemy course the next year
CSEE final details
Languages: English
Skill level: Intermediate
Lectures: 48 lectures lectures lessons
Duration: 7 total hours hours of video
What you get: Master phrases for handling difficult or angry customers
Target audience: Non-native English speakers working in Customer Service
Requirements: A basic understanding of customer service
Access: Lifetime access
Peace of mind: 30 day money back guarantee
Availability: available online, as well as on iOS and Android
Download options: check course to see if you can download lessons