95% off IT Help Desk Professional (Coupon & Review)

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IT Help Desk Professional - Udemy Coupon

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This is the best Udemy IT Help Desk Professional coupon code discount for 2024.

So if you’re interested in Paul Hill’s “IT Help Desk Professional” course, which will help you increase your IT & Software skills, get your discount on this Udemy online course up above while it’s still available. (The coupon code will be instantly applied.)

IT Help Desk Professional review for 2024

In our review of this course, we try to help you answer all of your most important questions about IT Help Desk Professional as quickly and efficiently as possible, so that you can determine whether this online education training is worth your time and money.

Feel free to jump to whatever question you want answered the most.

Here’s what you’ll learn:

Why use IHDP as an abbreviation of the course name?

During our IT Help Desk Professional course review, you might sometimes see us refer to it as IHDP for the following 2 reasons:

  1. We created the acronym by taking the first letter of every word (which was very ingenious and innovative, we know)
  2. We’re lazy and IHDP is simpler and easier for reviewing purposes

The full course name is 25 characters long, including blanks, while IHDP is 4 characters long.

You do the math.

Okay, we’ll do the math. We’re saving 21 characters every time we use IHDP.

So, just a heads up that we’ll be using this abbreviation sometimes, so you’re not left scratching your head and wondering what the heck we’re talking about whenever we refer to IHDP throughout the remainder of this review.

Is the IT Help Desk Professional course for you?

To determine whether Paul Hill’s Udemy course is a good fit for you or not, ask yourself the following questions down below.

The more you answer “yes” to each question, the more likely it is that you’ll like this course.

Can you understand what Paul Hill’s course is about in 30 seconds or less?

Hopefully, you can easily grasp in 10 seconds or less what this online course is about simply by taking a look at the title that Paul Hill chose for the course, “IT Help Desk Professional”, as well as its subtitle: “Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job”.

This combo of title and subtitle should be enough to communicate the purpose of the training if Paul Hill is a good, clear communicator (which, of course, you want in a teacher).

In our opinion, if you still don’t know what IHDP is about after looking at these two things, then this is a red flag, and you might be better off not taking this class.

Among other things, it means Paul Hill hasn’t clearly and accurately conveyed what the course is about and might not be the best teacher for you.

For similar reasons, it’s important that you’re able to clearly understand what IT Help Desk Professional is all about from the first few lines of the course description.

So take just a few seconds to read the opening lines down below and see what you think of them. 

Opening lines of Paul Hill’s official description of IHDP

Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let’s see

Because when you want to become an IT specialist, you have to start from the basics, you need to master computers & everything related to that, how they work, how to install operating systems like Windows on machines, how they communicate, how to manage them, and of course troubleshooting all that, that’s from a hardware point of view, while taking into consideration the need to learn how users are managed through network, how you can manage users accounts permissions, passwords, access, all through Active Directory.

These are part of the stuff that we will discuss here in our course, we will discuss printers, networks, and some other important stuff, where we will guarantee that the information & examples provided here will maximize your learning experience to the max., so in the next time you are in an interview for a help desk position, you will be more confident about your technical background as you will have a solid understanding from applying what you will learn here.

(Read more about this course on the official course page.)

Does IHDP pass the 30 Seconds Test?

You can read a lot more about IT Help Desk Professional on the official course page on Udemy, but the point is this: are the title, subtitle, and just the first few lines of the description enough to help you understand what the course is about?

If so, Paul Hill has done a good job and can be considered more trustworthy and a good communicator, which are important qualities for any teacher.

And, if not, maybe you’re better off looking at other IT & Software classes that are more clearly defined and more tailored to your specific interests.

Did IT Help Desk Professional appeal to you in 30 seconds or less?

Now that you’ve done the 30 Second Test with IHDP above, what is your gut reaction to this IT & Software course with only the basic information of its title, subtitle, and the first few opening lines of its official course summary?

Did Paul Hill do a good job conveying its subject matter, and did it immediately get your attention and appeal to you?

If so, Paul Hill’s online course is certainly worth considering some more.

But if not, perhaps it’s in your best interest to consider some other IT & Software courses instead, because clear communication and being able to hook and maintain your interest are two very important qualities for your online learning success.

Does Paul Hill sound like a course instructor you’d like to learn from?

You’ve already learned how to use The 30 Second Test to make a quick evaluation of whether the IHDP course is worth taking.

We have a similar 15 Second Bio Test where you read only the first few lines of an instructor’s background — in this case, Paul Hill’s background — and then you make a quick, snap judgment as to whether you think the instructor would be ideal for you.

There is no right or wrong answer. It’s just about going with your gut instinct. What might appeal to one potential student might alienate another, and vice versa.

(FYI, all Udemy instructors, including Paul Hill, have a Udemy profile on their course page, so you can easily check for a bio and background on the Udemy website that way. We’re only including the first few lines of the bio down below for The 15 Second Bio Test).

Opening lines from Paul Hill’s Udemy bio

Paul is an IT Professional with over 8 years of experience currently working as a Network Administrator in contract support of various Federal Agencies in the United States.; Hello, I’m Omar. I hold a bachelor degree in Computer Science, I have several certificates from Cisco (CCNA, CCNA-Voice, CCNA-Wireless, CCNP) & Microsoft (MCSA & MCP).

(Learn more about this instructor on the official course page.)

What did you think about Paul Hill after reading just the first few lines of the bio above?

After reading just the first few lines about Paul Hill, did it make you more or less interested in taking the IHDP course?

And did it make you feel like Paul Hill was more or less credible and qualified to teach IT Help Desk Professional?

Finally, overall, did you feel like you’d receive the proper training from the instructor of this IT & Software course?

As always, we encourage you to listen to your gut instinct, which is different for every student.

Are the IHDP lessons clear, specific, and organized well?

Part of the (good) problem with Udemy’s online courses, such as the IT Help Desk Professional course, is that the instructors are constantly updating them, including adding and renaming lessons.

So it makes no sense whatsoever for us to list out all the modules and lessons in the IHDP course here, because you can just as easily go to the Udemy course page and get all the up to date course structure as of right now.

We do, however, have some tips about reviewing Paul Hill’s course structure, so that you can get a better sense of whether this program is worth your time or not.

In a nutshell, you want to scan the the titles of the different sections and lessons of the course, and verify that they are clearly relevant to the course’s name, IT Help Desk Professional, as well as the course’s subtitle, Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job.

If the section names and lessons are clear, specific, and relevant, then it’s a good sign that IHDP is potentially a good, useful course for you, and you can have more confidence in Paul Hill’s teaching abilities and lesson planning.

On the other hand, if the module names are confusing, vague, or irrelevant, then this is a red flag, which might indicate that the program is worth skipping.

Have you taken some free lessons from Paul Hill that you enjoyed?

Have you already learned something from Paul Hill that you valued or enjoyed?

For example, does the IT Help Desk Professional training have some free lessons that you can try? (Almost all Udemy instructors will give you at least one or two lessons for free to help you make a better, more informed decision before enrolling in their course.)

But if you weren’t able to get any IHDP lessons for free, have you perhaps watched a YouTube video by Paul Hill, or perhaps come across this instructor’s thoughts on Quora, Facebook, LinkedIn, Github, Reddit, or some other platform?

Or have you perhaps even taken one of Paul Hill’s free courses or free webinars? (Many online teachers offer these freebies, which is a great way to get to know them and evaluate their teaching methods before buying one of their courses.)

In any case, the more familiar you are with Paul Hill’s teaching methods, and the more you enjoy them, the more likely it is that IT Help Desk Professional will be a good fit for you.

(P.S.: We strongly encourage you to seek out some free instruction from Paul Hill before purchasing this course, since it’s one of the best ways to determine whether IHDP will be helpful for you.)

Are “IT Help Desk Professional” reviews generally positive?

On the bottom of the IHDP page, you can read student reviews of the class.

Prior to March 28, 2024, there were 8,766 students enrolled, 3,212 reviews / ratings, and it was overall rated 4.2 out of 5.

Obviously, the more highly other students rate IHDP the better, but no matter what, keep an open mind when reading the reviews, since you might still like a course a great deal that other students dislike.

After all, everyone’s got their own opinion.

We recommend that you spend only a couple minutes scanning the IHDP reviews to get an overall sense of them. You don’t have to read each one!

Is Paul Hill responsive to student questions in the IHDP training?

You can see what other students have to say about this in their IHDP reviews.

But, our simple all time favorite way of gauging an instructor’s responsiveness is to simply email the instructor and see if or how they respond.

In this case, Udemy has a messaging system for students / anyone who has an account, and you can send Paul Hill a message through this system quite easily, even if you haven’t bought IHDP yet.

For example, you could say, “Hi, and I came across IHDP while looking at IT & Software courses on Udemy. If I enroll in your training, would you mind if I asked you any questions along the way?”

If you use this approach, the response (or lack of response) from the professor will tell you everything.

Obviously, the quicker the response the better!

Are you comfortable going through the lessons in IT Help Desk Professional on your own, online?

This is a big one, because IT Help Desk Professional is an online course as opposed to a course that you physically take in a classroom.

Of course, you will need a good internet connection to have access to the course material and lessons, but beyond that, you also have to be comfortable being self motivated to some degree, being on your own, and not having any physical interaction with any of the other students taking IT Help Desk Professional.

Yes, you will be able to interact with the students and the teacher, Paul Hill, online, but it’s a different kind of experience than what you’d get if you were interacting with them in person.

This is not a big deal to most people, but it might be something for you to consider if you feel like you do better taking classes in person rather than learning online.

Do the pros / benefits of IHDP make it worth your time?

Ideally, if you’ve gone through the evaluation steps above, you have a list of positive things about the IT Help Desk Professional training that looks something like this:

  • The purpose of IHDP can be clearly grasped and understood, and its lesson structure is clear, specific, and well organized
  • Paul Hill is well qualified to teach this subject matter, has good teaching abilities, and is responsive to student questions
  • Other IHDP students have great things to say about the program

Other benefits include:

  • You get to go through IHDP at your own pace
  • You join a community of 8,766 other students taking the course
  • You get lifetime access to the training
  • All updates to the training are free
  • You have a 30 day money back guarantee

Even if there are some things that you don’t like about the program, so what?

The question is simply this: do you think that IHDP would be worth your time, even if there are some things that could be better about it?

Can you comfortably afford IHDP?

Can you comfortably afford the cost of IT Help Desk Professional?

This is an important question to answer, because even if you think IHDP sounds like the greatest online class in the world, it’s still not worth taking if you can’t comfortably afford it!

Before March 28, 2024, the price was $15.99 before any Udemy discount, and you were able to pay with a credit card.

Keep in mind that this is a Udemy online course, and there’s a great chance that you can get a solid discount on IHDP with Udemy coupons / promo codes, especially with the strategies we provide for helping you find the best, most popular coupons available.

We’ll cover that in greater detail in the next section, because at the end of the day, its important that you can learn whatever you want to learn without getting into a lot of credit card debt.

How can you maximize your discount on IT Help Desk Professional?

By far, the easiest way to get the best and biggest discount on this course is to use the IT Help Desk Professional discount code link at the top of this page.

It will instantly give you the best coupon code we could find for Paul Hill’s online training.

We don’t believe there’s a bigger discount than the one we provided, but if for some reason you’d like to try find one, you can use the methods below to hunt for the best IHDP course coupons and promo codes you can find.

FYI, the methods below will help you not just with getting IHDP for a better price, but also with any other Paul Hill Udemy course that you’d like to get for cheaper.

How can Google help you get a IHDP discount?

To use this method, do a Google search for the IHDP training, but in your search query, be sure to add words like coupon code, promo code, deal, sale, discount, and Udemy.

For example, you might do a search for “Udemy IT Help Desk Professional promo code” or “IT Help Desk Professional udemy coupon codes” and see what turns up.

Similarly, you can use the same combination of search terms with Paul Hill’s name and see what happens.

For example, you might do a Google search for “Paul Hill Udemy coupons” or “Paul Hill course coupon codes” and see if that helps you.

However, in general, it’s far more powerful to do a search for deals and coupon codes with the actual training’s name, than with the instructor’s name.

So in this case, for example, prioritize searches for “IT Help Desk Professional coupons” rather than “Paul Hill coupons”.

How can a Udemy sale get you IHDP for cheaper?

Every once in while, Udemy will do a sitewide sale where they offer all (or almost all) their courses at a discounted price. For example, one of the best sales is where every course is only $10 or $9.99.

So, if you’re interested in saving as much money as possible, you could wait and see if you can get IHDP for this cheaper Udemy sale price one day.

The problem is that these sales only occur sporadically, so you might be waiting for a while. Also, if Paul Hill decides not to participate in the site wide sale, then you won’t get a discount on IHDP, even though you could get a great discount on almost any other class at Udemy!

To understand this, think of there as being two different coupon categories for the IHDP course. Category one is an official Udemy coupon (which instructors can opt out of), while category two is a coupon offered directly by the instructor.

At the end of the day, it doesn’t matter what kind of a coupon tag you’re dealing with (for example, “officially from Udemy” or “officially from the instructor”), as long as long as as you’re dealing with active coupons that get you a better price.

How can you get a IHDP discount from Paul Hill?

If you’re really serious about getting “IT Help Desk Professional” for the cheapest price possible, then perhaps one of the most powerful things you can do is get a coupon code straight from Paul Hill, instead of waiting for a Udemy sale.

To do this, you can use either the direct approach or an indirect approach to try to get your discount.

With the direct approach, the big idea is to simply get Paul Hill’s contact info in some way or another (whether it’s email, or Twitter, or whatever else).

Then you send a message saying something like “I’m interested in enrolling in IT Help Desk Professional. Do you happen to currently have an active coupon code for it that I could use?” (And then, hopefully, you’ll get a reply with your discount code.)

On the other hand, with the indirect approach, you join Paul Hill’s mailing list, if you can find it, and then you hope that at some time IHDP will be promoted to you at a discount.

By far, the more powerful approach is the direct approach, because it tends to get results faster. But you can experiment with the indirect approach and see if it works for you.

Can you get IHDP for free?

Of course, the best possible price for the IHDP training is free! As in, you pay no money whatsoever.

And guess what? Sometimes Udemy instructors provide coupon codes that enable students to take their courses for free. So, perhaps it’s possible that Paul Hill has done this.

Basically, if you’re trying to get this program for free, you will want to search for the course’s name along with other words like free coupon, or 100 off coupon.

For example, you might do a google search for “IT Help Desk Professional free coupon” or “IT Help Desk Professional 100 off coupon” and see what happens.

But keep this in mind: often, Udemy teachers will offer a free coupon for their course when it first opens to get some publicity and reviews. And then, after a few days, they’ll make the coupon expired.

So even Paul Hill has offered free coupons for IHDP in the past, the odds are likely they will all be currently expired. This is a common pattern that we have found.

What about a IHDP free download?

It’s important to understand that there’s a difference between getting full access to the IHDP training for free legally with a free coupon code vs. finding a way to download IHDP illegally.

If you really want to go the download route, you can do a google search for something like “IT Help Desk Professional download”.

And if that doesn’t get you the results you want, you can add the word “free” to your search.

For example, perhaps you could do a google search for “IT Help Desk Professional free download”.

However, even if you get some results from these searches, we do not recommend that you take this course of action.

First of all, there are some shady sites out there that could be trying to infect your computer.

Second, Paul Hill created this course and deserves monetary compensation for it.

And third, if you go the free download route, you’ll be missing out on a lot of value, because you won’t be able to ask the instructor questions or interact with the other 8,766 students enrolled in the program.

Can you get a refund on IT Help Desk Professional if you don’t like it?

Let’s say that you used our tips above, and you were able to buy the IHDP training at a fantastic discounted price. So at this point, you’re super excited.

Then, you actually dive into Paul Hill’s course, and you discover that it just isn’t for you for whatever reason.

And now you’re super bummed, because you feel like it wasn’t money well spent.

Well, guess what?

Udemy offers a rock solid 30 day money back guarantee on all their courses, so you can get a refund on IHDP no matter what. And this means there is absolutely no risk.

Indeed, even if you left a super negative, critical review on the IHDP training, and then asked for your money back, you’d get a refund. For better or worse, there’s nothing Paul Hill could do about it, since it is simply Udemy policy.

To sum it up: yes, you can get a full refund, so at the end of the day, don’t worry about the possibility of purchasing IHDP and not liking it, since you can always get your money back.

What is OCP’s overall rating of IT Help Desk Professional?

During this IHDP review, you’ve learned about some of the unusual ways we like to evaluate courses, such as with The 30 Second Test and The 15 Second Bio Test.

So our overall review process is perhaps a little unusual and different from other reviews out there. Keep this in mind when you consider the overall rating / score that we have given this course.

Anyway, after taking a look at the IHDP training, the instructor, Paul Hill, and reading what other students have said about this program, we give it an overall rating of 4.4 out of 5.

Ultimately, though, what matters most is what you would rate it based on the same criteria.

What are some potential alternatives to IT Help Desk Professional?

If you like this course, you might also be interested in:


1. Chef for Linux Admins

Learn Automation of Managing Linux Servers using OpsCode Chef Step-By-Step from Scratch.

Taught by IT Skills In Demand, Demanding Skills Thought in a Simplified Way.


2. Beginning SharePoint 2013/ 2016 /Online (part of Office 365)

This course will help you understand SharePoint 2013-2016/SharePoint Online and to develop SharePoint Business Solutions

Taught by Jack Singh, Microsoft Certified SharePoint Professional


3. Cisco CCENT / ICND1 (100-105): Practice Tests

Test your skills with 3 full practice exams through Udemy’s newest product offering – Certification Practice Tests.

Taught by Lazaro Diaz, Network Engineer, Cisco & Microsoft Instructor


4. Big Data Hadoop – The Complete Course

Learn HADOOP Hands-on from Global Experts – Apache Hadoop, HDFS, Map Reduce, YARN, Hive, PIG, Impala, Scoop & ZooKeeper

Taught by TELCOMA !, Advanced IT & Telecom Training & Certifications


5. ITIL V3 Certification Course

ITIL V3 Course for Certifications – Foundation, Intermediate and Expert Level – Get Certified at Ease

Taught by Dinesh Viswanathan, Dinesh.V is Blogger, YouTube-ER and an interesting HuMaN 🙂

TLDR: Just the quick facts about IHDP

Okay, if all of this was Too Long Didn’t Read for you, here is the Cliff’s Notes version of what IHDP’s online training is all about:

IHDP coupon & course info

Course Name: IT Help Desk Professional

Subtitle: Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job

Instructor: Taught by Paul Hill

Category: IT & Software

Subcategory: Operating Systems

Provided by: Udemy

Price: $15.99 (before discount)

Free coupon code: Get Udemy coupon code discount at top of page (no charge for coupon, especially since we are compensated for referrals via affiliate marketing)

IHDP review info & popularity

Prior to March 28, 2024…

Students: 8,766 students enrolled

Ratings: 3,212 reviews

Rank: ranked #73f in Udemy IT & Software Courses in Udemy IT & Software Courses

Rankings tip: rankings change all the time, so even if IT Help Desk Professional is a bestseller or one of the top Udemy courses one year, it doesn’t mean it will be a top Udemy course the next year

IHDP final details

Languages: English

Skill level: Beginner

Lectures: 21 lectures lectures lessons

Duration: 2 total hours hours of video

What you get: Understand how computer works from a hardware & software perspective

Target audience: Fresh graduates in IT colleges who want to start their IT career

Requirements: We will explain everything from scratch, but general knowledge in IT world is a plus

Access: Lifetime access

Peace of mind: 30 day money back guarantee

Availability: available online, as well as on iOS and Android

Download options: check course to see if you can download lessons